Absolutely the worst return policy in the world, and prices over 3x the internet.
They wouldn't take back a $200 voltage transformer (found for $60 online btw) I bought by mistake 2 hours later obviously everything like new. I even offered them a $100 restocking fee.
They were very happy to take back a lower powered version of the same machine earlier that day when I said I wanted to upgrade and see if the more powerful version would power my device.
Also, their prices are at least double Amazon/Ebay and triple what you would get from Aliexpress/Temu.
FWIW Carlton at the desk was trying to help me and convince Mike the old guy who was being awful, rude, and unreasonable
Edit: Let me be very clear - they absolutely did not "do me a favor" in taking back the first unit. They tested it and made sure I was buying another unit before taking it back. They know 100% there is no damage to an item 2 hours later and can test that in 5 seconds but still choose to lie on this internet reply.
I hope they lose a lot of business because of this awful behaviour and inability to apologize...
Read moreI have yet to truly stump these guys with parts requests. I've asked for odd stuff. Proprietary configurations on power adapters (high amperage female, but low voltage transformer, etc), oddly specific fuses, and things like that. And they aren't able to keep everything under the sun in stock. But every time I've asked for something unique, they've always been able to give me an accurate answer that suits my needs. From which wall transformer to use with which female (the offered to do it for me, but I was in a rush), to ordering out of their catalogs, to advising me another companie (it was a fuse from a Danish company just not common stateside). I have always received the exact answer I was looking for from these guys. If you told me they all have masters degrees in electrical engineering, I'd...
Read morePlace is awesome! Sadly getting hard to find a quality electronics supply store these days. If your tired of paying crazy higher for USB outlets for auto & marine…This is the place! Wide variety of wiring terminals tools, relays lights fuses and impressive selection of connectors….Some see to be military grade. Calvin & the gang are knowledgeable and helpful in coming up with solutions for your equipment needs & repairs. If your a musician or DJ they have every Jack and amplifier plug know to man I think. If they don’t have it, they will find it for you. Lots of electronic specialty items too from meters, connector crimpers to soldering stations and HUGE inventory of project boxes and...
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