Interior Delights — Local services in Parker

I have shopped in store here and loved it. I went to their warehouse sale for the first time and am beyond upset that I spent 4 hours of my day standing in line for a mostly broken/damaged inventory that was highly picked over. We arrived at 10:30am for a 10-2 sale. Almost everything I wanted was broken or somewhat damaged. They had kids in charge of how many people were inside with no real rhyme or reason. You couldn’t tell how long the wait would be due to how the line zigged and zagged from outside to inside for both entry and checkout. It was messy and haphazard. Had I known the line was 90+ minutes to get in and then another 90+ checking out I would have left right from the start. No one was letting people know this so every-time you turned a corner thinking that was the end there was an even bigger line. Inside they had some display items out and then lots of unopened boxes that I would never trust not to also be broken after getting them home. They were opening brand new large boxes that were all missing their accessory pieces. I honestly purchased some items just to make it somewhat worth my while after waiting so long to get in, but I regretted doing so by the time I left and wished I had left at literally any point today. No one really even showed up after 11 to get in line. Everyone was just stuck in the maze for hours without realizing that would happen. I’m not sure I will even shop in store again, it was like an advertisement of poor quality to see...

Buyer beware!! This store has some nice items but they can be found for considerably less at other online stores. I recently bought this bundle of “neutral” reclaimed books. They look nothing like the item described on their website. This particular product has terrible reviews and I should have taken them into consideration more before purchasing. The books had lots of glue left on them, a cover still on the spine, library stamps all of over them, and red markings. They do disclose that the books may have different colors on them, but I assumed that was for their “multi color” option. Nowhere does it explain that the neutral books could have this problem too. I should have done this as a diy project at home…it would have turned out nicer looking! I reached out to customer service with these pictures. This department is extremely lacking. They wanted me to pay shipping to have the items returned. After emailing with Jenn, she finally did just give me a refund. That was only after questioning their return policy and lack of customer service. Considering, I won’t be returning to purchase...

We were disappointed with the customer service here. About a month prior to our 2nd visit my aunt and uncle visiting from Arizona spent $1,500 here and bought my grandma a shelf for her home. Unfortunately the shelf was too deep for the spot she had for it. While they do have signs about their 7-day return policy, my 84 year old grandmother was unable to find a ride within that window. She decided to plan a visit with 4 of us girls and brought the shelf back which was in its original condition. Understanding she couldn’t return the shelf, she was hoping she could get store credit and exchange it for something else. The staff was unwilling to work with her and basically said tough luck. We were all looking forward to a shopping day here but decided it’s better to take our business elsewhere - somewhere that is more accommodating and...