Cafe China — Restaurant in Parker

HUGE UPDATE! THEY'RE SELLING PHONE NUMBERS!! I just moved to Parker like a month ago, and got calls just now from a senior living center trying to advertise to me. Exactly three companies have gotten my phone number and know I live in Parker now: Amazon, American Express, and CAFE CHINA!! Not even my leasing office has my number, they have my husband's. They busted themselves by process of elimination! Don't buy here unless you want your info sold!!!

As for the service here: Upon pickup, a very terse lady asked me for my phone number, from far behind the counter. I could not hear her, she was not polite. A more polite man found the food and took my payment, he was chill and kind. The lady needs to understand that he can NOT compensate for her, and maybe just stay away from the counter.

As for the food: The dumplings are nice, and they were the only thing. That's the best thing I can say. I had an order of orange beef, chicken lo mein, dumplings and egg rolls. I picked it up at the time indicated on my order, and let me tell you: by the time I got there, the orange beef was absolutely soggy and sodden, all the way through. It is downright mushy. Not a single iota of crispness. I believe it was cooked well, as it tasted well prepared (not good though, for other reasons) but they very much need to avoid MASSIVELY over-estimating the ready time, to the point it ruins dishes. Additionally, it is severely too sweet. I know this is always a risk when I order anything from an American Chinese place, but this is one of the worst offenders I've had in a long time. The sauce is basically concentrated syrup. Let's put it this way, there were actual orange pieces, which is commendable, but I was using them to CLEAN MY PALETTE of the sauce. I'm hormonal-hungry right now, and did not finish the dish. My husband got chicken lo mein and allowed me a few bites. But... here's a picture of what it looked like coming out of the box. They stuffed it down and it was stodgy and congealed. It does taste better than the orange beef, and I usually scoff at reviews that say things are bland, especially Chinese, but this was indeed bland. Chinese food that is simple and well prepared is a delight. This was 90% cheap noodles and uninspired sauce. The wok hay is just not there and that's a make or break for me with lo mein. It IS a simple dish, it's supposed to be. I make it better myself and I'm by no means Chinese. Dear owners: You should try these two condiments. Dark soy and shao xing wine. Why are they in my kitchen but not yours?

The worst: My steamed rice had a spot of sauce in it, as if a used spoon was used to scoop it. I was going ot give a 2-star, but this is what you did to get my 1. Cross contamination is not okay. Not...

I am starting this with the fact that the food itself is good.

However, having made this place my go-to for Chinese food- there have been too many issues in too short of a time and tonight topped it off.

Not too long ago our food was delivered to the wrong address. I confirmed that I put in the correct address:

In New Year’s Eve I found a large piece of shrimp in my Pork Fried Rice. I’m allergic. I knew this was an honest mistake, didn’t make a big deal about it.

Twice now, I have put in an order and received a call saying that I’m short a few dollars and need to pay the remainder in cash. The first time I didn’t think anything of it- and thankfully I had cash on hand. This time however, tonight, I did not have any cash on me and when I checked my bank account- the charge authorized was the entirety of the balance on that card (about $10 more than the bill itself). The gentleman I spoke to would not listen to me that there was something wrong and told me he was too busy and hung up on me. I had to drive down to the restaurant, in which he made his wife deal with me. Which I don’t for a second think was fair especially since he was the one that started this. I showed proof of what I was charged and insisted that they forgo the whopping three dollars that they were saying I was short.

I’m very easy going. But I don’t appreciate being hung up on over something that was not my fault. And I don’t think I can return after so many errors in a short...

Ordered our food very hungry. We ordered sweet n sour chicken with steamed rice, chicken fried rice, teriyaki chicken with steamed rice, chicken fried rice, chicken lettuce wrap, egg drop soup, and wonton soup. We are 2.3 miles away from the restaurant and delivery took over an hour, had to call to see if it was still coming. We got our food very excited and hungry to eat. Sat down and put our food together. Sweet and sour chicken was like straight sugar. Not very good. Teriyaki chicken had barely any taste and was very bland. Chicken fried rice was delicious. Chicken lettuce wrap lacked taste as well. Egg drop Soup was thick and tasted nothing like how it was supposed to and the wonton soup was eatable. The rice was over cooked and soggy. Not pleased with our food. Two...