Jeffery B Jewelers — Local services in Parker

I researched several jewelers in the area before deciding to come to Jeffrey B. I had my friend's watch I wanted repaired, it was his father's who had recently passed away. I just wanted to know if we could get the back replaced, the crystal had been broken. We just needed to know if they could repair or if we needed to send to the watch maker. I was assured that someone would call within the next day or two. After three days, I called and was told they still needed to find out. After a week, I called and was told they still didn't have an answer. After two weeks, I left a voicemail, no one called back. Each time I reiterated that this was all my friend had of his father and it was special, I asked that someone just call and let me know what was going on. Zero response.

Christmas came and passed, no one called or updated me. After the New Year, I stopped by to pick it up, they were closed for the holidays. No problem, I completely understand being closed. I finally was able to get in touch with someone on January 18th, five weeks after I dropped the watch off just to find out if it could be fixed there or if it needed to be sent back to the watch maker to be repaired.

This is completely unacceptable for customer service. I called several times and was given the run around or my voice mails were not returned.

EDITED

As I stated above, I had no problem that it couldn’t be repaired. My frustration was and is your lack of communication and consideration for a watch which had sentimental value. You still are failing to acknowledge you all dropped the ball here. That’s my problem, six weeks and zero communication, NOT that you...

When my now-fiance and I were talking about the next step, he wanted to make sure that the ring he proposed with was something I would want to wear forever. My friend had recommended Jeffery B. and so in we went. Jeffery worked with me to design my perfect ring. We started from scratch until we had a digital blueprint to start from. He called us in a few days after we had the concept finished to make sure that the blue topaz he had procured for the center stone met our expectations. Throughout the entire process, he was communicative, friendly, and professional, and he created the exact ring that I had envisioned. To me, it's perfect, and in no small part thanks to Jeffery.

Since the initial purchase, I've had to take it in to be sized down and later to be repaired and replated after I knocked out a side stone. His wife and business partner (I regret never getting her name) has taken great care of me. She's super friendly and helpful.

It's great that we have a talented, professional, and independent jewler in our community. I'm a little bummed that they're moving the store to another part of town, but it's definitely going to be worth the drive to have my ring taken care of by someone I trust and who clearly takes pride in making...

When my mom passed away, much of her jewelry came to me, including my parents’ wedding bands and an anniversary band that I couldn’t wear as they were. I had worked with Jeffrey before on some other pieces and remembered how beautiful his custom work was, so I brought these deeply meaningful items to him with the hope of creating something I could wear and cherish.

I knew I wanted the wedding bands intertwined and the diamonds from the anniversary band included somehow—but I had no idea how to explain what I was envisioning. Jeffrey was incredibly patient and thoughtful throughout the process. He shared design ideas, talked through each one with me, and helped shape a concept that truly captured the essence of what I was looking for.

The finished ring was beyond anything I could have imagined. Jeffrey didn’t just meet my expectations—he far exceeded them. He created a piece that not only honors my parents’ memory but also allows me to carry a piece of them with me every day. I couldn’t be happier with the result. It’s truly a work of art and a treasure I’ll always hold close...