Life Time — Local services in Parker

There's 2 Lifetimes in this review. There's the club, which except for the lockers & a few other minor things is top notch. The lockers BTW are in need of serious overall. A lot are too often broken. A key system would be an improvement also. Much faster.

They could also use some creative cardio like 2-3 Jacob's Ladders & a few of the dumbells smell really bad but otherwise, it's the best club around by far. The outdoor area can't be beat and they've invested heavily in pickleball. Hey I have a Jacob's Ladder at home for sale...

The segway: Pickleball. One of the best things to happen to the club bar none and they did a fantastic job but there are a few very aggravating issues with open play. First though, the vast majority of people that play are great people who are there to have fun, improve or both - there's something for every level.

However, a few bad apples allowed to strategically stack/rig the doubles play deck during open play has ruined the experience for too many. It's a bizarre thing too. Why would an excellent player, even one lacking character and/or emotional intelligence and true competitive grit want to beat up on a much lower-ranked player? Or worse yet, gang up on 2 of them so the outcome is already decided in advance?

Where's the glory in that? I don't get it. What's next, semi-pros taking on people using walkers? Or 10 year olds? Guys like this (and there are only a few) are a cancer on any club or growing sport. It's gotta be addressed. Most members stay silent too - they vote with their $ and time. They're so nice too. A few don't even realize they're being manipulated until later...then they have a bad experience.

While I've heard of this issue elsewhere, this doesn't appear rampant but the club is either attracting a few of these folks or not saying something. From the comments during play, it's causing some to stop playing, freezing memberships etc. A lot of people are no longer coming too which is a shame. If it were me, I'd warn them then frankly drop anyone causing a club to lose dozens of people...at least from pickleball...all because they want to beat up on lessor opponents?

It appears the club is trying to correct this issue by adding intermediate open play so there may be 3 levels plus a 55 plus group but my concern is unless they bring in more ACTIVE pickleballers we may have lost too much of the base At certain play times which can cascade. All this has to be gently enforced too which I didn't see many times.

Several of us have decided to begin backing out of games where it's going to be very uneven (typically with my partner of the moment vs the other 2 players who definitely see the disparity). If this can be corrected, the club can be even better for those want to see pickleball mature here for the rec, intermediate and advanced...

I don't know where to start. I guess first, look into my past reviews. I'm not generous with 1 star ratings because I believe there are silver linings to every experience. This is not one of those times. My wife and I met with an Account manager named Chris and signed up for what equated to more or less a 2 week trial, after seeing an advertisement offering a free day pass, complete with a tour of the facility and so forth. He basically talked us into trying it and let us know we could cancel at any time if we were unsatisfied. So far so good. Then we were offered two different membership options, both of which, according to Chris, would come inclusive of a $150 credit in lifetime bucks that we were free to use at their spa, or their nutritional center.

Fast forward a few workouts to the first billing cycle. We went in because for $130 it's hard to justify not using the membership. I thought to myself hey, we have that credit, maybe I'll grab some suppliments! So I logged into the app and found my lifetime bucks account looking drab; with a whopping zero dollars available. We asked another manager there about it and he kindly informed us that it was our fault we had nothing available because we had opted for the cheaper membership. Mind you, this was information we were not made privy to during our meeting to discuss said membership. We were blatantly deceived by the accounts Manager who signed us up and never received the credit. The following visit Chris credited us $50 lifetime bucks "as a courtesy". I was willing to accept that because hey we all make mistakes right? Miscommunication happens. We then walk into Liftime Café and attempt to use the credit to grab some suppliments only to be informed that in order to do so we would have to order them online, which is, well, not what we were told.

A few sessions later we stopped going. Due to sheer disappointment in the facility and its staff. Tonight, I attempted to suspend or cancel my membership, and was refused by the corporate office with a see you in court attitude. They refused cancellation and rudely informed me that I would be billed another $130 dollars with or without my consent.

I will be speaking with them in person and will update this review if a solution can be reached.

Edit: We went in and spoke with them in person and were able to get our account suspended while trying to decide how to proceed. Just today received a call from them with a complaint that they were unable to bill me for the privilege of not being billed while not using...

Poor management/staff, lack of desired training space (turf), far too expensive for what you get. See my gripes below.

The gentleman that gave me a tour when I first visited was very helpful and showed me around all the facilities I wanted to see, including the training room with turf flooring next to the basketball court. This, along with having lots of squat racks/deadlift platforms, was one of the main must-haves on my list when I was searching for a gym. I thought this gym met my needs so I signed up!

However, a few days ago I was approached by one of the female staff members in the turf area training room and told that I could not be in there by myself due to "safety" concerns. She also mentioned that the room was reserved for individualized training sessions with a trainer and that I was also not allowed in there for that reason. (I have only seen a trainer using that room one time in the 5 months I have been here). I was not told during my initial tour that the room was reserved or that I could not be in there by myself, nor is there any signage indicating so. This room is the only decent area to do any sort of medball/plyometric exercises, as the upstairs area is far too crowded and there are no walls to throw medballs against. Additionally, the majority of squat racks/deadlift platforms are always being used for a class during prime time gym hours (~4-6pm weekdays), which makes zero sense. As a result, there are usually only 5 non-reserved squats racks available during these hours. Management would be wise to move the classes to later in the evening so that the majority of their members, those who don't participate in classes and like to get their workouts completed at a decent hour, can do so.

As other reviews, and the female staff member I spoke to, suggest, there used to be a much larger turf area that was open for use downstairs. However, it seems the addition of another pickleball court was deemed a higher priority (by who? I don't know) and the turf has since been removed/covered...

Even with all the other amenities, this place is definitely not worth the $160-180+/mo. I would have expected a much more accommodating experience with that sort of price tag. I will be canceling my membership as soon as I find another gym that...