RNR Tire Express (Pascagoula, MS) — Local services in Pascagoula

Bought a set for my truck 6 months same as cash. No issues there. I’m on my second set for a car. 6 months same as cash. I preached the day we signed up that I want it to auto draft the amount each check to equal the balance to avoid rolling over. I noticed I’m almost 2 months past when they should have been paid off and still getting drafted from. So I call the office this morning. To try and figure this out. Told my balanced rolled over #1 because at the end of the 6 months I owed 63$ .. just wow. Was told I had a free month in December. Not sure what that means in this as it’s not a free month if it’s counted as the first month of your 6 months LOL. Seems like purposely setting someone behind on their payments. Last I was told by Kee in the office corporate is supposed to send a text when your getting close to rolling over so you get the option to pay the remaining balance in full. She checked and verified in fact did not get the message sent to me. Had I gotten that I would have paid it! So I asked her to see if CJ the manager can look this over and maybe help me out. I’m not looking for any overcharged refunds. I’m looking for fairness and take the remaining balance from the “rollover” off my account. I’m an honest man here and feel ripped off badly. He didn’t end up calling me back so I called in this evening and was told he can’t do anything “again by Kee” I never got to speak to him. If I can’t get any help with this. I won’t buy here ever again and I’ll never recommended to anyone else again that this is a good place for them. I left a VM to corp fingers crossed someone will work this...

I will never do business with them again! My boyfriend and I went in to buy two tires for my car, everything went great, I even decided to go ahead and finance four truck tires for my truck that I was currently working on. I paid a deposit of $20 PLUS paid another $80 on top of that on the truck tires, I decided a few days later to wait on truck tires and told them to just credit that $80 (the original $20 was nonrefundable) to my boyfriend’s account on the car tires. The lady who done both of our contracts said she would do it. 10 months later we realize we are still paying on the car tires and asked for an account printout and found out we’ve paid OVER $1100 for TWO CAR TIRES! We asked to have it made right and got one excuse after another. No one in that store can tell me where my $80 went to either. Yesterday they sent a text to my boyfriend saying they are pressing “theft of rental property” charges on him because we refuse to pay another penny on those tires. Today after asking again how we owe them when we’ve very clearly overpaid already the manager refused to do business with me and then after we left the store they sent a mechanic out and left my car on rims! To top that off one of the rims isn’t even mine! They stole one of my rims and the tires that have already been paid off twice over. Stay away from...

Let me tell you about my wonderful experience at RNR Tire Express in Pascagoula. Last Friday my girlfriend and I were traveling west bound on highway 90 passing through Pascagoula. We have been talking about getting some tires for her truck for quite some time now. I had heard previously that RNR Tire Express gives customers the opportunity of a 180 SAC period. So we stopped in. We were instantly greeted with kindness and compassion. My girlfriend was astonished by the amount of respect and generosity shown toward us. Immediately the manger Jackson welcomed us to his store and appointed one of his sales reps Cierra to assist us. Cierra was very generous as she explained the program to us. She walked out to our car and did a tread test on our current tires along with getting our tire size. They had our size in stock and we even upgraded to some all terrain tires. We were able to get new tires put on for only $20 down on Friday. The quality of service at RNR Tire Express in Pascagoula is hands down the best I have ever received at any vehicle maintenance shop. Jackson and Cierra have the utmost highest level of professionalism. I would recommend everybody go see them and do...