Krystal — Restaurant in Pascagoula

On the rare occasion I come across a Krystal, I visit for the nostalgia of what it used to be. As I entered this Krystal in Pascagoula, MS, I heard a blood-curdling scream followed by the laughter of 3 or 4 female employees in the cooking area. I then saw the employee (with very long braids) who'd screamed. She then screamed & laughed again. Another employee (very short hair) literally threw herself against the wall in laughter. They were laughing & talking amongst themselves while I tried to get their attention so I could order. It took a few moments for one of them (tall woman, manager?) to acknowledge me & send that first employee to take my order.

I placed my order. The employee turned around & went back to talking with the others, including the manager. I waited. As the employee gave me my order, I asked for catsup & let her know there was none on my side of the condiments' caddy -- so it could be refilled. She rolled her eyes, gave me some catsup from the drive-thru area, & returned to talking & laughing with the other employees who, apparently, were hired to chat & laugh while on the clock.

I sat at a table. A few minutes later, 4 construction workers sat at the table next to me. Each one had something wrong with their order. One man (in gray shirt) ordered something topped with bacon. He took 1 bite & grimaced, saying it didn't taste right. The man in blue across from him took a piece of the bacon to try it & spat it out, saying, "That is rancid!"

I took the photos on my way out. I was there over 30 minutes, & the condiments' caddy was still nearly empty. But the employees were still having a great time talking & laughing amongst themselves.

I don't know if nostalgia will convince me to eat the overpriced food at a Krystal the next time I find one in my travels, but I am definitely not going inside. I will sit in my car with my A/C on, rather than experience this immature behaviour from grown adults being...

I’m sad to leave this review. I don’t like leaving less than stellar reviews. I truly hope things improve at this location. It feels very sad and heavy in this place. Almost everyone seems angry and unwelcoming and I’m not exactly sure why. Could be negative work environment or low pay or maybe they’ve encountered too many rude customers and just don’t care anymore? I tried to be friendly but was met with cold stares and flat tones. I genuinely almost asked if I could pray for the guy. I feel like I should have! A different cashier helped my husband and she had the same demeanor so I think it’s the environment. Maybe give them all raises or a party or something? Anyway the food was okay. It wasn’t terrible and it wasn’t great. Good thing is that it was correct. If any employees that work there read this please know that there is more to life than this. There is a God who loves you more than you could ever know. I truly hope things get...

After knowing the kind of wait that is involved in going to this store, I ordered online to try to skip the wait. I arrived 2 minutes after the time my order was supposed to be ready by and still had to wait 10 minutes for my order even though there wasn't a single car in their parking lot. Then to top it off when I got home I noticed that neither of the two Roadie drinks had a single piece of ice in them and they were flat tasting. Also, I order 24 cheese krystal's and 12 of them were supposed to have chili on them and didn't. So I paid over $7 for chili that I didn't receive on my 12 krystals. And the food all tasted like it had been sitting out for a while. It all tasted horrible. Tonight was the final straw for me with Krystal's. I definitely will not ever be back to another Krystal's ever again. And I will definitely be letting everyone I know not go there unless they want horrible food that isn't prepared fast enough to be...