Spectrum Store — Local services in Pasco

Unfortunately I have to leave a star, We had spectrum come out and install internet at are brand new house unfortunately the technician hit a waterline in the process of installation the line, I was told to contact claim department on my own to file a claim I was then told to call the plumber of our choice to fix it and was told to cover cost and would be refunded for it, to me it makes no sense why I should have to pay at all when it wasn’t my doing. supervisor was out onsite when plumber was finished with job waiting to be paid I asked supervisor if he could pay since he was on site I was told he couldn’t cover it. he then said I was only able to be refund..smh ok I needed it fixed asap I already lost a days worth of work so I did. After pipe was fixed the same technician came back and finished installing the line. I asked before he left if everything was fixed and patched up was told yes it was and wasn’t any leaks.. belly wasn’t even patched back to normal just left cut open within 72 hours are pipes to are whole house froze from not being patch up, I called the supervisor and told him what happened left voicemail never head anything back to this day. I I was charged $800 to defrost the house. It took over a month to refund for the plumbing fix on prepaid spectrum card really? No way to take money off it!! All and all definitely disappoint and won’t recommend this company to anybody, frankly if it wasn’t the ONLY option available in my area I would be gone forever.

Now saying they want to make it right but want me to “try” and contact them again? You have all my...

Spectrum, a brand under Charter Communications, is a major provider of cable TV, internet, and phone services in the United States. The company is known for offering bundled services, which can be convenient for customers looking for a one-stop-shop for their telecommunications needs.

Pros of using Spectrum generally include widespread availability, fast internet speeds, and a variety of package options to suit different needs and budgets. Their customer service is accessible through multiple channels, including phone, chat, and social media.

However, Spectrum has received mixed reviews when it comes to customer service and pricing. Some customers have cited billing issues and less-than-stellar customer support as drawbacks. Additionally, the cost of services can increase after the promotional period ends, which may catch some customers by surprise.

If you rely on internet services to manage your hardwood floor service business in Richland, WA, Spectrum could be an option depending on your specific needs for speed and...

I just wanted to make sure to who everyone reads this review really understands how important this is incase you need to male a decision. I have been with another Phone carrier for over 10 years and one day long story short, I decided to go with Spectrum Mobile because it sounded good and less money and they were doing the buy out. After 4 months with Spectrum I had soo many issues No signal, no Date, and i had SOO many drop calls After so many calls to spectrum there was nothing told me the could do besides go to another carrier. I was told 2 times that nothing was going to get charged back to me After making the move I got charged all the money i got from the phone buy out. They lay in my face two times and still screwed me. My point Long long story short Don't go with Spectrum Mobile. Is NOT worth it believe me and go online and believe everyone else with...