Buy & Save Furniture — Local services in Paterson

Will not be buying from here again. Purchased a couch with same day delivery. Called to get an update was told to call back next morning. Called next morning was told I was second order to be delivered should be to me within the hour apparently was finishing up an order before me. I waited about another five hours, called to get an update, went to voicemail. I ended up walking, taking the city bus to location which took me about 30 minutes. Talked to the person that worked there who was disrespectful kept walking off. Long story short. I don't have a vehicle so I called an Uber in hopes that I could get my couch to my apartment in his vehicle had to cancel was unsuccessful. But God allowed a stranger to come by with a van about two minutes later who was picking up a bed for his daughter he was a poor man. I paid him to take my couch to my apartment. I believe I was about to be scam at this furniture store because the person who worked there asked did I have my receipt, thank God I brought it with me. Recommend that you...

This is the worst place I have ever purchased furniture from. They have very poor customer service skills. I placed an order for a new table and what they delivered was the floor sample, the glass was broken and they they insisted on having it stay in my house. I never agreed to floor sample I placed an order for a new table. The second item that i purchased I was told would be delivered to me in a couple days and after two months I have yet to receive the item. They fail to call and follow-up. Everytime I stop by the store for a delivery update they have a different story "I'll deliver it tomorrow" even with all of that they refuse to refund me my money. This has been my worst furniture buying expereice. I would not recommend any to do business with this place. Don't fall to the pressure and...

If I could give no stars I would because that's what this place deserve, back in July I made a purchase for a sectional, I was told by the guy aka manager at the time that I'll have the product in 2 weeks, After 2 weeks passed I called, to no avail I couldn't get an update on my furniture, it was an epic run around when it came to speaking with a manager. Fast forward I give them an additional 2 weeks before I contacted them again which made it 30 days....today is 9/24/21 and STILL NO FURNITURE and the manager refuse to refund me my $1'500.00 even though he promised to refund my money and it's written on by bill of purchase. THIS PLACE NEEDS TO BE CLOSED!! NO CUSTOMER SERVICE ETIQUETTE!! DO NOT PURCHASE...