
I brought my daughters to your store today and had the absolute worst experience ever in a retail store. Apparently you've had vintage items damaged in the fitting rooms in the past. Instead of coming up with a rational, customer forward solution, you decided the best option is to harass and assault young female customers, demanding to physically measure their busts and waist in the showroom and then yelling out their measurements for all to hear, followed by repeated diatribes about past customers.
First of all, get your hands off of young girls (or anyone) in your store. Second, body shaming everyone who comes in with a waist larger than 23" is a great way to go out of business.
If your upcycled goodwill items are that valuable, charge a deposit to try on or better yet a coverage charge.
UPDATE: The business owner responded by defending their weird and inappropriate treatment of young female customers. Unacceptable.
My response to her: You did shame and call out each of the three young girls in the store, not just one. The energy shifted because of your insistance on touching my daughter and then analyzing and publicly discussing the bodies of each girl. You made everyone in the store uncomfortable and there is no justification for the behavior, period. We have shopped in vintage stores across the US, including antique, handmade and one of a kind pieces, and have never seen such weird, unprofessional treatment...
   Read moreâď¸âď¸âď¸âď¸âď¸ I came in looking like a potato in a hoodie, and left feeling like a fashion icon from another dimension. This store doesnât just sell vintage clothes; it sells confidence in fabric form. The racks are packed with gems from every eraâ80s shoulder pads? Check. 70s disco pants? Oh yes. That mysterious velvet cloak I didnât know I needed? Mine now. The workers are the real MVPs. Theyâre like personal stylists who genuinely want you to slay, not just upsell you. I tried on a jacket that made me look like a backup guitarist for a 90s grunge band, and they were like, âHmm, itâs cool, but letâs find something that screams you.â And they did! Now I strut around town like Iâm the main character in a retro rom-com, all thanks to this magical place. If you want to dress how you feel (and maybe a little better), get yourself here immediately. Just donât grab the velvet cloakâIâm watching.
All jokes aside I can confidently and happily say that going here is the highlight of my week. Every staff member I have encountered has given me such a personalized outlook and treated me like I have known them for years. Everything Iâve bought from here has held up, and brought an onslaught of compliments that I didnât know I needed to feel more confident about myself. If I could recommend any place to anyone in Pensacola, this is my favorite to brag about. 10/10 recommend, will be visiting every...
   Read moreI canât say enough great things about this place! Rocket to Saturn caught my eye after spotting the record store next door⌠I never made it to the record store that day. There is something for everyone here and itâs magical. It just so happened that a pair of Lee rider jeans that were made for my body fell off the hanger. Like all things previously loved, there was a small flaw. The lovely shop owner Val took the time to fix it while helping out her other customers. Val treats everyone in the store equal with friendly convo and great vintage suggestions. This is a body positive environment and truely a safe place for the eclectic crowd to let their true colors shine. Stop in and bring some sunshine to Val and sheâll show you how to...
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