Cardenas — Local services in Perris

Extremely Poor Service at the Meat Counter — But Props to Josh and Janet

Visited the store today to buy ingredients for tacos, and the experience at the meat counter was incredibly disappointing. There were about 30 people waiting, and although four employees were behind the counter, only Josh was actually helping customers. The other three — two who were managers, one lady named Elena and unfortunately I didn’t catch the males name— were completely disengaged, pretending to “restock” already full meat selections and ignoring both the line and direct customer requests for help.

Josh was doing his absolute best to serve everyone on his own, staying calm and polite under pressure — he deserves serious credit for that. Thankfully, Janet, the front-end manager, quickly stepped in and sent two cashiers to help, which finally moved the line.

Huge appreciation for Josh and Janet, but the behavior of the other staff behind the counter was unacceptable. This kind of service reflects poorly on the store and really needs to be addressed.

Muy Mala Atención en el Departamento de Carnes — Pero Reconocimiento para Josh y Janet

Visitamos la tienda hoy para comprar ingredientes para tacos y la experiencia en el área de carnes fue muy decepcionante. Había alrededor de 30 personas esperando, y aunque había cuatro empleados detrás del mostrador, solo Josh estaba atendiendo a los clientes. Los otros tres — de los cuales dos eran supervisores o encargados, la mujer llamada Elena, desafortunadamente no se el nombre del caballero— estaban completamente desentendidos, fingiendo “reabastecer” productos que ya estaban claramente llenos y simplemente ignoraban tanto la fila como las solicitudes directas de los clientes.

Josh hizo todo lo posible por atender a todos él solo, manteniéndose tranquilo y amable bajo mucha presión — se merece un gran reconocimiento. Afortunadamente, Janet, la encargada del área de cajas, intervino de inmediato y envió a dos cajeros para ayudar, lo cual finalmente hizo avanzar la fila.

Gran agradecimiento a Josh y Janet, pero el comportamiento del resto del personal del área de carnes fue inaceptable. Este tipo de atención da una muy mala imagen de la tienda y debe...

Hi there my name is Gerardo "LALO" Cervantes just want to highlight your great staff every body is so friendly and professional So specially this great person is Ruth cashier had help me in the past above and beyond of her job shes very positive friendly very professional. Every time I shop with you guys am looking forward to seeing her and say hello. Also today I had this great cashier and very helpful and professional is Joyeline wow! Very helpful and beyond. Thank you so much please agnolige all of your staff and this two great cashiers that had help me today and in the past .. GREAT WORK !! So yes !! We'll deserve if you all highlight them. Thank...

Worst Cardenas you could ever go to. If i could give negative stars i would. I come in to buy a cakee, there was absolutely no one at the counter and I waited over 30 minutes for someone to show up. Once she showed up, a group of women come up next to me and she starts helping them before me. When I had been waiting first. Thats not even the worst part. I go home and the cake is literally spoiled. It went bad and they still sold it. Im calling and I better get my money back...