Dunham's Sports — Local services in Peru

I am a first time firearm owner. I just got back from the Army and wanted to buy a shotgun. I went into the store to find no one at the gun counter (seems like this is common at this store). I waited 15 minutes found someone and they reluctantly came to help me. She went behind the weapons counter and I asked for a Mossberg that was on the top shelf. She said in a snarky voice that it was a "maverick". Yes lady its a Mossberg Maverick. She checked my card and ran the backround check or whatever. She asked for my ID. I said which would you like my Identification Card or Drivers License. She exclaimed! that I should not have my ID and Drivers license on me (I checked this with the local police department and her statement was completely false.) Then she tried saying that my ID was my Drivers license (Fun fact they are 2 separate pieces of plastic). I noticed while she was carrying the shotgun that the rib was not on the end of the barrel. I asked in a polite manner if it did not come with one, and again she was snarky "Actually! It's called a sight. Maybe its in the box". Ok sorry we didn't get shotguns to shoot in the Army and I did not know, either way she should not treat a Army veteran like dirt for asking questions. All and all I will never come here again to buy a firearm. I think I am going to just shop my local gun store next time. EDIT: 2 hours after this incident I drove to the rural king down the street and had a much better experience. Do not waste time with Dunhams. Just go to Rural...

Do not, I repeat, do not buy a gun at any Durham's anywhere in Illinois. They do not know or adhere to state regulations. It took me 10 days to pick up a weapon because they refuse to follow proper procedure when it comes to filling out and submitting paperwork for your purchase. Prices are very good for most items. I do not blame the staff as much as I blame their company policies. The staff (even management) is aware of this but will not try to help you in any way. There are much better choices and prices elsewhere. Yet, I was able to purchase more than 1 .22 caliber air rifle with greater than 799 fps right off the shelf, which is illegal in Illinois. Due to my bad experience with the only firearm purchase, I reported this to the local police dept. They quickly pulled the .22 air rifles from the shelf. They are now behind the glass counter. Also, the firearm I purchased had a label with the incorrect number of round capacity. I just do not like doing business with a company that can't get most things right. I think 3 stars is only based on the selection and variety of products, but...

Not worth shopping at anymore. They should just close the firearms counter chances of getting any help from anyone is slim to none. Even after 15 minutes of standing there staring at the glass I managed to track down somebody in an aisle, I told her what I was looking for and she grabbed her radio and just put it over the air. only for the male individual to shout back “no” didn’t even give the time a day to come look. Didn’t answer any of my questions or tell me if they usually Carry it and are just out or anything. not even look at the selection behind the counter. When I made it obvious I was annoyed that he was not willing to walk 20 feet to assist me, she asked if there’s anything else I need. Now on a separate occasion looking at golf supplies dealt with the same thing waited for several minutes making it very noticeable that I need assistance. When I finally tracked down an individual they just shout something over the radio from some undisclosed location in the store and are Impossible on assisting...