Menards — Local services in Peru

Stoped in on 8/16/23 at approximately 6:30 pm. Purchased a bag of dog food. It rang up 71.98. I let the cashier know they need to move it or change the price on the shelf . It was priced at 49.98. Or 41.98 . I don’t remember the exact now . The stack of dog food I pulled from was on a shelf that was eye level.Price on the shelf arrow pointed up so it was pointing at the stack where I got the bag I purchased. She called the front end manager. I tried to explained to the front end manager I was not asking for a reduced price but letting them know they are all priced wrong.I offered to walk over and show her. Well the front end manger would not even acknowledge I was there. Would not speak to me. Called someone on the walkie in hardware . They responded with its 71.98 the ticket arrow is pointing up and down both. Again it very well my on a different section of the isle but there is a stack of the one I purchased that is priced wrong. I again told the front end manager I would walk over and show her. She walked away like I was not even Speaking to her. She proceeded to to go to the front desk and talk about it . I stopped at the front desk and again and tried to explain I honestly was not looking to get a reduced price just thought they would want to know to move it or put the correct price on the shelf. Well again the front end manger walked away and ignored me. So now I’m upset so I did in fact stoop to her level by letting the clerk at the desk know it was terrible customer service . I was not nor did I ever ask to pay less . I was just trying to be nice and let them know it needs to be moved. A simple . Thank for letting me know , or I’ll be sure we check it out would have been all that she needed to say. But to not even speak to me . Very poor...

We are there at least once a week for"something". Occasionally you get great service, but most of the time it seems like I find a young kid that acts like I'm just annoying him but this past trip was the worst. I couldn't find one person that knew where picture wire was and the kid that actually did wouldn't make eye contact with me and acted as if I interrupted him during his lunch or something. Then I was getting cabinet magnets and counting out 23 of them and this older employee came up to us and acted like I planned on stealing them. Had to head over to counter tops and low and behold he shows up there. By no means did we look like we needed any help at that point, he once again asks if we need help in some accusatory tone. We say no, he leaves and 2 seconds later he sends a young kid over to ask us as well. I'm guessing my 2 year old being with us and somewhat loud is enough to make us look like we're up to something?! We spend thousands of dollars a year in this store. I shouldn't have to feel uncomfortable. Great selection but a lot of...

Outdoor lumber yard staff is useless, load bay was stacked with 6 or more vehicles everyone looking for their material. No staff to be found. One guy went inside to grab the gentleman at the inside pro desk for assistance in finding material and he actually limped all the way out to help him. The actual outside staff were MIA and dare I say it, actively hiding. I tracked down one guy who was just sitting on a forklift pretending to move mulch around and asked for where my 2 pieces of lumber would be located. His response? " Uh, I don't know. Have you tried upstairs?" I went upstairs and all it was was decking lumber and supplies. no Doug fir 4x4s to be found. I left. Went up front to return the lumber I couldn't pick up and had the pleasure of waiting another 15 minutes to do so. Meaning I wasted a total of 35 minutes looking for 2 pieces of lumber. If I were John Menard I'd clean house because his staff is definitely costing him money. I won't be back unless I have to. Small jobs at my local yard big jobs at Home Depot...