New Star Showroom in PA — Local services in Philadelphia

My partner and I was shopping for nail bar or nail desk for our new spot we are opening so we stop by this location since her family come here to get there furniture, when we got there we saw the quality of furniture was good so we looking to purchase now , the gentleman came over and ask us if we need any help , we walk around to make sure we made up our mind to the set we choose to order but then the gentleman stated that if we purchase floor models that there a 30% discount. So my partner and I was agreeing to the floor model since it nothing wrong, the gentleman than look over to another gentleman in the glasses and spoke another language say that all these floor model can be sold for 45% to get rid of them. My partner understand his language so she ask him can we get it for 45% than he agree he said if we get it now, we told him ok we purchasing the furniture today but we have to go measure the spacing at our spot first . He agree and said we close at 7pm , mind you its 6:40pm now. It’s take about 20 min to get to our shop and measure the spacing by the time we get back the place closes . The next day we agree on coming back to purchase the furniture less than 24 hours the deal was changed . We got no one to assist us when we got there, The gentleman with the glass came over and ask if we needed assistance we said yes we came yesterday to purchase the furniture but it was to late to come back yesterday so we came today to finalize the sale. He said ok we told him the deal we made less that 24 hour ago with the owner. The owner was assisting another couple with there purchase so he look at us and the said and I Quote “ I agrees to the pricing yesterday not today”. The gentleman in the glasses than stated that their discounted depend on there mood , if he was happy he would of discounted to free if he wanted too , he also stated that’s there was Someone else that was looking to purchase it full price about 2 weeks ago and he was goin to look up her name and call her to buy it . Worst customer service ever . Go back on a agreement less than 24 hours, I’ll make sure no other nail-salon purchase from here again. We left the spot and went down the block to MR Spa his furniture was high quality and we love the customer service skills , we purchase from him instead and We WILL continue to purchase from him in the future. GO TO MR Spa to purchase your CUSTOMiZE furniture!! HOW YOU JUST LET MOnNEY WALK AWAY LIKE THAT!! DiSGUSTED WiTH...

My FAMILY owns Salons from All over Philadelphia /Jersey/ Chicago, until yesterday my family & I purchased & did business with this supplier. Since I’ve always been satisfied with there equipment I NEVER HAD ANY ISSUES. We were looking to purchase a set of tables/ nail bar, without asking for a discount they offered 30% off floor model, After the OWNER TURNS AROUND , in Vietnamese says To the sales person (with glasses) anyone wants to buy sell for 45% off not knowing I spoke the language. So I ask so 45% off? He was shocked but agreed we said we’ll be RIGHT BACK, time was 6:30 they close at 7. We returned in the morning, LESS THAN 24hrs, to straight PURCHASE. Walking in this time No one offered to help, not caring we went straight to the equipment we wanted to purchase, the salesman walks over and ask is this what we want, we said yes let’s pack it up and check it out! He said that’s great we can give you 30% off. Me and my partner asked how did the pricing change. The sales person went to ask the owner who was dealing with another client turns over and says that price was YESTERDAY NOT TODAY, so the man walks back over to us and says would we still want to purchase if not HE WILL SELL IT TO SOMEONE WHO WANTS TO BUY IT FOR FULL PRICE. Taken back and appalled, I asked how did it become “back in season” less than 24hrs. He replied “OUR DISCOUNT DEPENDS ON OUR MOOD, WE CAN SELL IT FOR FREE IF WE WANT TO. I said okay well my “mood” is disgusted. I told him due to your service & lack of responsibility for What you offered, we WILL NO LONGER PURCHASE FROM YOUR COMPANY & will let EVERYONE know How your company is terribly unprofessional. We will never recommend again ! We left & went down the street to the BEAUTIFUL NEW Mr.Spa ok 18th & Washington beyond better service &...

We have gone to plenty of places to look for a pedicure chair specifically and no other place but new star showroom has the most up to date & sleek styles. Our salon is only a studio so one was only needed for now. We had Jessie helping us and she has been very helpful & responds in a timely manner. Once our business grows larger, we plan to go back for...