Richel D'Ambra Spa + Salon — Local services in Philadelphia

Can't say enough positive things about my first of hopefully many experiences with the Richel D'Ambra Spa at the Ritz. In 3 parts ...

First: The ambience, people vibe, and amenities are just what you'd expect and then some, for a spa inside a Ritz Carlton: Classy. Understated. Delicious.

Two: Run-don't-walk to the Hydra Facial. I arrived from Colorado, where I live, and where the local newscasters had actually been reporting on the severe dryness last week. The Hydra treatment was fast (30-ish minutes), even paired with an LED treatment, and very pleasant. As for results - ! Lots of times, after a facial, they hand me the mirror and I look at my face and go, yep, that's my face. As in, I don't see a lot of change, but it sure felt great. This time, the Hydra Facial? I was beyond a little bit wowed at the results. Totally worth it.

Three: I scheduled a massage during this trip as well, because I'm over 50 and travel for work a lot. When I'm not walking around with 30-40 pounds strapped to my back, with a rolling bag behind me, I'm hunched over a screen; I'm a tech writer. Add on a couple years of severe personal stress and yeah, my neck and shoulders (and hips and forearms and hands and and and) were jacked big time. Lucked out and got DANE. His experience in working the kinks out of athletes, and his relaxed, friendly demeanor, made me know I was in good care. Excellent experience, excellent guy, excellent massage. Bonus, I feel a few inches taller, and I can move my neck a lot better than a few hours ago.

Bottom line: Two thumbs way up on Team Richel D'Ambra! I'll definitely be back, and I'll definitely recommend you wide and far!...

lm glad you asked. my 1 st issue was upon my arrival i was notified that there were no lockers available for my belongings and i was given a bag to put my stuff in that barely accommodated my clothing and footwear. i am currently using a cane because i recently had knee surgery so the receptionist was kind engineering to offer me the larger bathroom however i did not realize the toilet in the larger bathroom was not working and when i went to use the toilet water went all over the floor. 2. I informed the receptionist that i needed a toilet so she showed me the bathroom next door and it didn't have toilet paper. 3. they offered to keep my clothes which was fine however i didn't feel comfortable with leaving them with my pocketbook so i had to carry it around with me. 4. Once in the massage room all you could hear was a whole lot of loud talking and laughter. As soon as the massage person came in the room i said to her i hope i don't have to hear this during my massage and she stated that they should be leaving soon and hopefully i wouldn't hear it over the relaxing music but the laughter and talking overrode the music and i was not able to relax as i wanted to. During the massage i kept saying out loud I wish they would shut up. When there was about 15 minutes left it finally became quiet and then it was over. I was not at all satisfied with my experience and was disappointed. I recommend that if there is a large party that it should be just for them because it was very...

In October 2020, my husband and I made appointments to D'Ambra Spa & Salon while staying at the Ritz in celebration of our anniversary in Philadelphia. Unfortunately, we were late upon arrival as we ran into traffic on the way into the city. I called and spoke with the manager about this while in route to confirm we could keep our appointments. While some adjustments needed to be made to some services, she confirmed the masseur/masseuse would still be available for our couple’s massage. We were relieved, 2020 has been a doozey. However, when we arrived, the staff was neither attentive, nor communicative. My masseur did not speak to me outside of an introduction; he did not massage my hands or my feet - and when reminded, he rushed through it with an attitude. My sugar scrub was subpar to include a hard and painful jab to my breast and thigh. I felt nervous and completely uncomfortable. He gave a quick apology, finished my service, and left the room without direction. As I got dressed, I noticed my husband was gone, I had no idea where the restroom was, and I had no water. When I found the front desk, the manager saw my deep disappointment. She asked if something happened, and if she could help. I declined, to angry to use words that would make sense. I paid my bill and left with zero desire to come back. I found my husband and asked why he left. He said he left word to meet me in the room, he planned a...