Exclusivo Reception Hall — Local services in Phoenix

The hall was absolutely gorgeous, but the owners hardly speak English. We had my daughters reception there. We used their bartenders and they were slow. Some guests were waiting for almost 35 min. Before they got a drink. Also, they hardly put alcohol in the drinks. We were told that they would have coffee with the cake and all they had was hot water and instant coffee and there was absolutely no creamer. The glass jar that had sugar was not clean. The cake they supplied did not taste good at all. Other than the fact it is beautiful on the inside, I definately would not recommend this place to anyone. They did not hold their end of the deal and almost did not give us our deposit back without a long argument. They were extremely unprofessional and greedy. They don't care about your occasion only about what goes in...

Worst experience ever, my sisters party was taken place here and we had originally got the package that supposably included everything but as it got closer to the date it turns out that was all a lie. We need to provide plates, forks, cups, water, even decorations at the end. The music was horrible, the dj said we could request songs but it took him 30 mins to even play one song that was requested. The photographer was an hour late for both of our appointments and in the end we didn’t even like the photos. The video was poorly done and what was supposed to be edited out well of course no surprise was not done. Don’t waste your money there are better places and better service for cheaper at other locations. Yes the hall is beautiful but nothing about this location...

I attended a quincenera and the hall was beautiful but the photographer Sainz company was a jerk. I took a picture of my friends and he got upset. It wasn't like I was going to take his business. He got loud and said I already let you take 1 picture. My picture did look a lot better lol. I'm not sure if the entire company Sainz photography is thia way but this guy was short, fat and very rude. I would suggest if you rent this hall bring your own...