Off Chute Too — Local services in Phoenix

Walking in the store I was greeted by a guy with long hair. When he asked me if I needed any help I said nope I know exactly what I need and went to go retrieve them. He stopped me a said he needed to have my bag placed up in the front to hold it. I didn't think anything of it and I gave him my miniature backpack. Retrieving my items I saw two other guys enter the same area that I was in. I noticed they had their bags still with them. One was much larger than the one that I had. So it kind of confused me as to why he would ask me to hand over my small bag but yet at the same time, didn't ask them to do the same so he can hold theirs at the front counter like he did with me. So I decided to just set all my items I was going to purchase down, retrieve my bag, And leave the store. Being treated one way while seeing others being treated another does not make anyone feel better about themselves. He made me feel like a common criminal. I do have to say I will never be going back to the store again. If I can give a zero star rating for how I was treated I definitely would. I do strongly believe in supporting our local businesses, because right now they need our help more than ever. But I will not be going back to a local store that treats somebody differently than they treat others....

They have an excellent selection. But as a person who's managed multiple retail stores & has a degree in Business, the associate behind the counter was extremely rude and toxic for a clothing store. I understand it's Covid... But as a privately owned retail store (with what...two locations?) that should be extremely lucky to be in business, they shouldn't tell customers to put on a mask or leave without at least offering them to there customers. (Example... American Eagle has a box of them for customers, Hot Topic did as well, various stores are offering them for customers for free, to shop) The nightmare behind the counter said we could purchase one for $13 bucks to shop in the store... Wow... We left went to the car and tied shirts around are face, entered back into the store... Where I ask him if this was okay, he continues to reply, "it will do... But if they come off or fall off it will be a problem." Little did he know I drove 30 mins just to come to this store... To be greeted by a Princess who obviously hates his life was majorly...

Ok store. Doesn't compare very well to Minneapolis' Rainbow Road in terms of prices, and only discount you get for being a frequent shopper is after $500 in purchases you get 20% off ONE item. Very disappointing. :-( Considering the overall markup on the items as well as a monopoly on that niche market in the area, the owner could really afford to either lower the prices, and/or lower the requirement for the discount coupon (AND make it apply to a WHOLE order, not just one item). Rainbow Road in Minneapolis has very awesome deals without prior purchase requirements (BOGO 50% off, cheaper prices, etc). Due to the lack of competition against the manufacturers that sell the products here online, I stick to buying all of my needs online unless it's an, "emergency". 😇😂 While being a monopolistic / money-hungry Republican can pay off in certain scenarios, I do not believe Off Chute Too is one...