Phoenix Plaza Fitness Center — Local services in Phoenix

I joined this gym last year during Covid and so happy I did. This gym actually has employees there that know my name and speak to me. It gives me a sense of connection. Recently on NY eve, I was given some information on a 24 day challenge to start off the new year. It was an amazing experience which I just completed yesterday. I have had 3 spine surgeries followed by 25 radiation treatments which I finished last year leaving me with serious neurological issues. I didnt know how, or if, I could do the exercises I was asked to do. After doing some modifications to 3 of the exercises on the challenge that I can no longer do the way I once could, I now feel a sense of accomplishment and confidence I need to keep me motivated to do more. All this because someone who worked there cared enough to ask me if I would do it and if I heard about the challenge. Terricia had me sign up and once I committed, I knew I had to do whatever it took. One day I didnt finish until after 9pm and one day I finished after I had a blowout on the freeway with nearly a 2 hour delay waiting on AAA. I kept a journal of my experience and look forward to the next challenge. It has really been a game changer. Who would of thought by saying yes to a challenge I knew nothing about would affect me so positively?

I have taken 4 different classes since joining.There is something...

I am absolutely DISGUSTED by the level of unprofessionalism I experienced today. I called at exactly 1:25 PM and a male staff member answered. I politely and humbly asked to speak with the manager. His response? "Sure, hold on real quick"—then I heard a loud SLAM and the line was DISCONNECTED. He HUNG UP on me without a single word of explanation.

This kind of behavior is not just RUDE—it is DISGRACEFUL and completely UNACCEPTABLE. If this is how your front desk handles calls, especially from someone who approached the conversation with respect, then your organization is in serious need of internal review. Whoever that receptionist was, he clearly has NO SENSE of professionalism and should NOT be answering your phones.

I will make sure to leave this feedback on EVERY PLATFORM available if this individual is not held ACCOUNTABLE and TERMINATED. People deserve better, and so do your...

During my trip to Phoenix for a conference, I discovered a fantastic gym that provided an exceptionally positive experience. Terricia was incredibly kind and helpful, ensuring I had all that I needed. The gym was equipped with an extensive range of cardio and strength training equipment, including Peloton bikes, and was maintained in pristine condition. As someone passionate about fitness, I found the gym met all my requirements: there were ample mats, fully stocked wipe stations, and numerous water fountains. It catered to every possible need, paying attention to even the smallest details. I highly recommend this gym to anyone looking for an excellent...