Sienna Nails — Local services in Phoenix

There has only been one person (the eldest male) that did a good job. The two others I had were extremely incompetent! Neither one of the listened to my normal requests and both kept doing things that I asked them not to! The woman dug around my toe so deep during a pedicure that I was bleeding pretty bad. I kept telling her to stop and actually had to raise my voice to get her to stop! The younger man didn't know the difference between oval and pointed shaping. At first it was too square then when I asked him to take off a little, he ended up making them the pointed shape I had just told him I didn't want! I normally have my nails & toenails done to relax and feel pampered but this place stressed me out and left me extremely frustrated! I have been to many different salons in my life and have never felt the need to file a negative review but this place was so bad that I felt compelled to warn folks! I have never had a bad manicure or pedicure until now and hope that no one has to experience this. Both times, when I let the manager know, I was blown off and didn't even get an apology. (The only reason I went back after the last bad experience there was because I thought a different technician would be alright but boy was I wrong!) Even though they are the closest to my home...I...

Went to get a full set of coffins nails & the nail technician was still learning or something, she cut the side of my other finger with the scissors, when she was cutting them down & didn’t bother to ask if I was okay just said “oh your fine” & continued on doing my nails. First I left it because I was talking to my friend & I didn’t want to get her in trouble, luckily she just made a scratch but didn’t make me bleed. However when it came down to doing the coffin tips she made them very clawish & when I corrected her she acted like she didn’t understand me & continued. I corrected her again & she told me that’s how there suppose to look then she called her boss. She had to take the nail off to redo the whole shape.. twice. Afterwards I noticed that one of my nails didn’t look the same shape bc one was more sharp than the other. When I informed the boss she claimed that it was fingers that weren’t the same. I told her to just fix it so they both look the same, I guess they just don’t like to be wrong. I won’t be coming back here just because there rude, they don’t talk to you & some of them don’t know what there doing. Oh and there always in a rush so expect to have something wrong. You guys should try AK NAILS they are a upgrade, about the same price range & very...

I took my team of 5 from work here and the majority of us were pretty disappointed. The spa pedicure costs $25 and includes your standard fair—soak, cuticle & cut, polish, massage, and hot stone massage. However, they should really label it an express pedicure. In 45 minutes Anna completed 3 pedicures. The three of us felt super gypt. I kid you not, I looked away and the hot stone massage was over. It was literally two quick strokes up and down each calf for each of—fortunately it was so ridiculous we could all laugh about it later. I was also concerned that I didn’t see them washing or replacing the supplies used in our pedicures. They also don’t use liners. It didn’t feel very sanitary. Maybe because we all knew each other they didn’t think it mattered?…but it definitely matters. The other 2 girls in our party each got 45 minute pedicures (which I feel is more standard) and although it wasn’t their best ever, they said they were pretty good. We won’t be back. I wouldn’t recommend this place to anyone. Kenzie’s Salon just 2 miles NE is a much better salon—unfortunately they are closed Mondays or we would have gone there! Regardless of where you choose to go, if you value cleanliness this is...