Iāve had the worst and most frustrating experience at this dermatology office. I have left so many voicemails with no return calls until days later, IF my call was even returned. And when I do get a call back and I answer, their phone just hangs up on me! The office staff is wonderful when I actually get to talk to a real person. But itās much too difficult to get a hold of anyone, and I end up waiting a whole week at times before I get a call back. Unfortunately I also went through A LOT of frustration, and dealt with very poor communication, from Dr Rubenzik. Sheās by far the worst dermatologist I ever had. She did not listen to me as her patient and it seemed like she didnāt do anything unless I kept calling a bunch of times, asking for the same thing over and over again. I had to go through hell with my skin because she didnāt prescribe me Dupixent like I asked on my first visit. Iāve had eczema my entire life, but she didnāt seem to care to hear about my medical history. She acted like she didnāt know what she was doing and didnāt give a crap about me as a patient. I have never experienced idiocracy with a specialist, if you can even call her that. I switched to Dr Luber out of frustration, and if I would have had Dr Luber to begin with, I would have saved time and money. I will say, on a positive note, that the person who has been the MOST helpful, communicable, and caring was Alasia, a medical care coordinator. She went above and beyond to help me get my medication approved, and sheās the only reason why I didnāt leave this dermatologist office right away. Thankfully Iām finding a new dermatologist now and will never...
Ā Ā Ā Read moreAdvantage of Dr .Kimberly Yeung-Yue The advantage of Dr. Kimberly Yeung-Yue is that she transforms her concrete experience into a higher-order purposeful action capturing the true qualities of higher-ground of someone who goes above and beyond to achieve her tasks of complete care for her valued patients. Dr .Kimberly Yeung-yue will communicate all her finding and respond to all your questions. Dr. Kimberly Yeung-Yue attended the University of California, San Diego before acquiring her medical degree from the Medical College of Wisconsin in Milwaukee. She completed her internship at the University of Texas Houston and a residency in dermatology at Wayne State University in Detroit, where she served as chief resident. She also participated in dozens of research trials, publications, and presentations. By virtue of Dr.Yeung-Yue education combined with her experience and complete dedication to her patients, is why she surpass you highest expectations. She takes the initiative and truly focuses on providing benefits from a very comprehensive examination head to toe to discover skin lesions that are cancer, what type you have and discuss options. She will perform a biopsy if immediate attention is required... I highly recommend Dt. Kimberly Yeung-Yue; she defiantly transcends the stlandered performance .Many thanks to Dr .Kimberly Yeung-Yue for surpassing all former expectationsā and discussing my options....
Ā Ā Ā Read moreI was fortunate to be able to get in for an appointment to get established as a patient with Dr Rubenzik. I had been under the care of an excellent dermatologist for over 20 years. When she had to close her practice due to personal medical reasons, she transitioned the practice to another practice in Scottsdale. I went to see one of the Drs in that practice in September and it was a terrible experience. The doctor was rushed, rude and dismissive. I knew I could not continue there. A family member had been seeing Dr Rubenzik for many years and absolutely loves her. So I made an appointment and just went in a couple of days ago. She has a wonderful bedside manner, did not rush and explained all about her practice to me and processes for making appts when needed. Her support staff was also kind and considerate. As I have had some skin cancers in the past, she explained the best process for keeping on top of everything. She looked at a couple of areas on my face and zapped a number of pre cancers with the liquid nitrogen. I made my next appt with her for a full skin check in a few months. I know she is experienced and very knowledgeable. It is also rare to find a doctor who acts and speaks to patients in such a caring and considerate manner. Was like night and day from the other practice. Thank you...
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