The store in Picayune , MS. Is the ABSOLUTE WORST !! CUSTOMER SERVICE IS NON EXISTING YOU CAN NOT EVEN CALL THIS LOCATION , TO DISCUSS YOUR PROBLEM AND THE 800 NUMBER COULDN'T RESOLVE THE ISSUE... SO IT TAKES ANOTHER TRIP TO THE STORE... SITTING IN A CAR ANOTHER 1 1/2 HRS. AND AT LAST ... RESOLVED ( SOMEWHAT ) BECAUSE OF THE POOR SERVICE AND SNAPPY ATTITUDE.. CSPIRE. WILL HAVE ONE LESS CUSTOMER , COME DECEMBER 2020. YOU HAVE BEEN WARNED 👹
Update Issue Still wasn't RESOLVED... After I was assured it was !! Spent another hour and half on the phone and at last , talked to a Supervisor who knew her Job , and resolved my issue ! SHOUT OUT TO 💗WENDY💗 ! THE ONLY PERSON , OUT OF THE 6-7 PERSONS I SPOKE TOO.. THAT TOOK CARE...
Read moreBeen with CSpire for years and I have NEVER had any trouble and the customer service is the best. When my co-workers start complaining about their phone service with ATT or Verizon or Sprint, I just tell them they have to try CSpire. Service, cost, everything is the best I've had. Josh helped my husband replace a lost phone yesterday at the Picayune store. My husband was dreading the process but Josh made it easy and fun. Thank you and keep up...
Read moreWent to the Picayune store to replace my current phone..I have had an account for several years. I was asked for my Id and since my wife was the name on the account, I was told I could not buy a phone. The person helping me was Mr Ordonez. I do not know what kind of business you are running but you just lost mine. I am heading to T Mobile now. I have not been very satisfied with your coverage. I would not recommend this...
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