BoxLunch — Local services in Pine Castle

I normally have a pleasant experience here and I love being a part of the rewards program, but today, an employee left a bad taste in my mouth with her comments. I was looking through some of the disney wallets in the back of the store when your employee with blue floral sleeves, glasses and hair up came up and began organizing card holders. While organizing (mind you, i’m next to her) she says “I don’t understand why people come in here and leave things like this.” And she proceeds to organize. But that wasn’t the worst part. She then sees I’m going through the wallets and I hear her say “Yea, you better not go through those wallets and mess them up.” She then storms off. I was shocked, dumb founded. Maybe she had a bad day, I can understand that. But please be careful on taking things out on your customers. Because now, I don’t feel comfortable shopping here anymore in fear of being ridiculed again. I left and didn’t purchase anything. Otherwise, your other staff were polite, the store was clean and the store had nice items. I will shop online with the company but will not return to...

If I could give zero stars I would! I go on multiple vacations with my husband every year and this year it was Orlando. I shop at BoxLunch everwhere I go and if the lunch money promo is going on I am always able to use my lunch money by the cashier looking it up on my account and not having to bring any in. This is the first store I’ve been to that would not do that. They chose to only use 1 of my coupons and making me pay for everything else full price. No effort was given to even care or ask a manager to help a very loyal customer that spends thousands of dollars in their stores. Luckily the store in my hometown is full of amazing and caring people that I have become so close to that they are going to honor my discounts. This store in Orlando not only ruined my day but put a sour taste in my mouth with this store. Very bad business. 0 out of 10…DO NOT...

An excellent store to find the latest anime, Marvel, DC, animated series cartoon shows related merch and clothing. The aisles are pretty tight. The items are very well organized. Most items are easy to find. You will find merch from many modern shows and cartoon shows. Back packs, stickers, pins, wallets, socks, shirts and much more. Lots of trendy pop culture items. Totally worth coming here if you or someone you know is into anime or anything pop culture related. When we came here, it wasn't too busy during a weekday evening. The employees were nice and welcoming. Overall, a very neat store...