Five Below — Local services in Pittsburg

Davina, who introduced herself as the manager and CEO, was rude and condescending during my visit. I found a cute pink speaker that was already opened and turned out to be the only one in stock. I asked if I could purchase it at a discount due to the circumstances to which she replied, “it’s already only $5.” She continued her nasty attitude when I asked if I could purchase my items at the register because I was also picking up an online order. She was dismissive and told me to use the self checkout. Thankfully a different employee stepped in and helped me with my pick up order and provided better service but I’m gonna stick to shopping at Dollar Tree as usual. I’ll wait in the one checkout lane over dealing with rude staff. Sucks this was my first impression too. The store just opened in the plaza and the manager/“CEO” doesn’t know how to provide basic...

I got a decent amount of stuff at this location and the cashier completely ignored me I was the only one in line so I went to the cash register she didn't even want to acknowledge me while she was greeting guest coming in she obviously saw me and she still ignored me and was messing with bags for a couple minutes I told her the candy was out of bags but it was fine I was just going to get a regular bag she was very rude and unprofessional and when other people were in line I bearly got my stuff befor she told me to get out of they way that's fine I can get out of they way but there a better way to say it to some one makes me not want to come back im just going to go to the brentwood one im probably going to avoid...

I usually enjoy shopping at Five Below, but this visit was disappointing. I asked a simple question about an opened product, and the employee, Divina, responded in a very rude and dismissive tone. When I calmly called her out on it, she denied being rude at all, which made the interaction even more frustrating. It felt like my concern wasn’t taken seriously, and I left the store feeling disrespected. I don’t expect over-the-top service, but basic courtesy goes a long way. I hope management addresses this no one should be made to feel uncomfortable for...