No. 14 — Local services in Pittsburgh

I never write reviews but felt this was needed...I have never had such poor customer service or felt not welcomed in a store. I always try to support small business but will not be returning. Most of the things in the store are available for much less at other local retailers - this seems unnecessary and unfair. The people that work here never once looked up to greet me or say hello. They actually seemed annoyed that I was in the store. I asked to make sure they were open thinking maybe I came into the store when they were closed. I really felt like they did not want my business. I had three people to buy for in addition to things I saw for myself and found many cute items I would have bought but ended up not purchasing anything because it was such a terrible environment. It's unfortunate and I wanted to love this store but unfortunately I will not be returning because of the customer service. There are many negative reviews like mine and i'm hoping the owner sees these and makes...

I am not one to go out of my way to leave negative feedback, but my experience in this store warrants it. I’m not sure how this place operates successfully due to the complete lack of customer service. Me and my husband walked in looking to find a dress for a special occasion, the two ladies behind the register just stared at us. No “hi!”, “welcome!”, nothing. Rarely do I need or ask for help when I’m shopping, but a nice warm initiation goes a long way, or even a “let me know if I can help you with anything!”. Instead, we were made to feel like we shouldn’t even be in the store. We didn’t even get a “have a nice day!” on the way out.

You never know who is shopping in your store, and who will turn into a returning customer. The most important part of owning a small business is the customer service. Nice merchandizing and marked up Amazon clothing will only get you so far for so long. Definitely a lot to learn here in terms of service, won’t...

For anyone thinking of ordering online from out of town, DONT. Their sizes are all over the place and don’t measure true to size even though their sizing charts online say they do. No one at the store even seems to care. I have messaged the store on three separate occasions asking if I could come in and swap out sizes when I am road tripping through Pittsburg and they never respond. They definitely read the messages because they post on their Instagram stories responding to other peoples messages about “how wonderful their clothes are” but they aren’t willing to help out someone from out of town just trying to find their right size.

For the record, I have always been a small my whole adult life, I ordered two sweaters, a skirt and two dresses in my order all in a small. One sweater fits, the other is tighter than spandex, both dresses I can’t do up at all, and the skirt is absolutely huge. Like I said, sizing is all...