Zenergy Cycling — Local services in Pittsburgh

Super bummed to write this review because I've been happily coming here for a few years now, but I asked a friend to join me today, and the staff was incredibly rude to her. It was her first time, and she did not know she had to be there early to set up. She got there just on time (had a bit of trouble finding the place so she wasn't early), so she had to set up while class was just barely getting started. I witnessed the staff making faces and rolling their eyes as they communicated to each other about my friend to coordinate starting class. Another instructor who was in the audience put her friend on my friend's seat next to me (that my friend had reserved beforehand)...so my friend and I didn't get to sit together - but the instructor and her friend did! My friend said she felt lectured and shamed by the front desk staff for not being early to class. I know Zenergy has rules to make class nice for everyone, but a little bit of grace and humanity for a first timer would have been nice. I've been to many classes where people have been a little late...it happens...it's literally JUST a spin class. It's not that serious! The catty mean girl energy was absolutely uncalled for. My friend won't be coming back, and I'm really sad to say that...

I completed eight classes at this Zenergy studio during my visit to Pittsburg, from Canada, in June and they were all absolutely terrific. As an older but still competitive cyclist it was a perfect way to keep up my fitness during my visit to Pittsburg without travelling with my bike. But apart from that aspect I was very impressed with the operation of the facility. It all came together like clockwork. The staff are all friendly, motivated and helpful as well as the Studio Manager whom I briefly interacted with to sign up and get started. The instructors are excellent and I enjoyed meeting some of them. The studio and equipment are well maintained and spic-span. Great job! I also noticed that the regular customers were quite motivated and really enjoyed their workouts. I would recommend Zenergy to anyone when the opportunity arises and would surely return for some more sessions when I next visit Pittsburg. Now back home in Canada I have to find some of my own Zenergy to get back on...

I attended one cycling class at Zenergy. I was looking for a new cycling class since moving to Pittsburgh. Zenergy has a lot going for it. I liked the type of music played, the fact that they provided towels and shoes at no charge, and it was a good workout that incorporated dumbbells for a more full-body experience. My one complaint with the whole experience is that it was L.O.U.D. Like, so loud that I felt like I was in the front row at a metal concert. It hurt my ears, and I feel like continued attendance without earplugs would cause heating loss. There are already speakers throughout the workout space, so the volume the speakers were at felt...