Evolve Wellness Spa Shadyside — Local services in Pittsburgh

EDITED 9/26/24: The owner of the establishment, Robyn, reached out to me via email and has gracefully declined the full payment. We are now at what I believe is a fair outcome - I lost my deposit for the missed appointment (as I expected) but not the cost for the full service. I cannot speak to the services at this spa, but the owner made things right, if a little after the fact. In light of the recent exchange, I changed my rating from one star to three star.

Original Review (at one star): Due to a travel issue that was out of my control, I was unable to make a scheduled appointment. They demanded full payment ($400) for the services not rendered.

I called, left a message, and interacted with their chat bot shortly after I was notified I my flight was cancelled but they were not open at the time (the evening before the appointment). I made every attempt to make it but there were no more flights available until the next day, arriving after the start of the services.

I expected to lose my deposit (which was half of the services - $200) and figured I could reschedule the services and pay in full for those (for a total of $600). However, they demanded full payment and offered to let me reschedule for full price again (a total of $800 for $400 worth of services).

I understand that I was unable to make the appointment and the staff were scheduled. However, it seemed in bad taste, in my opinion, that they did not even attempt to meet me halfway.

So beware - if you are unable to make your appointment, even due to circumstances outside of your control, expect to asked to pay for the full amount, not just...

Evolve Wellness Spa is an amazing spa tucked away in the heart of Shadyside. The entire staff at Evolve Wellness Spa are all very attentive to creating a calm environment within the spa as well as making sure the client is comfortable and receiving the best treatment. The spa itself is tucked away in a three-story house on S. Highland Ave next to Millie’s Ice Cream. Despite being on a busy street in Shadyside, you don’t hear the traffic at all while inside. The rooms can be small but each small room is comfortable, and I’ve never felt claustrophobic anywhere in the spa. I enjoy spending some time at the spa in the morning, and then taking myself out for food after. It makes for a great self-care day! I have received waxing services, massages, and facials at Evolve and have never left disappointed. Each time I visit, I leave feeling calm, confident, and beautiful! When I have the time and money, I love booking a Package to get a few treatments to give myself an excuse to spend a few hours at the spa. Evolve has a few signature packages as well as usually having some seasonal packages available. There are also seasonal facials...

Incredible experience! This is the first review I’ve ever written but I’ve had such an amazing experience with Andrew, I’m excited to tell others about his practice. I have suffered with lower back pain since the birth of my son in June 2010. I’ve been to multiple doctors for help and their answers were to take pills. The pain got so severe that it was hindering every aspect of my life, from becoming inactive and gaining weight to not being able to play with and hold my son. I decided to give Andrew a try after my husband went to him for help with his migraines and talked very highly of him and his practice. After one session with Andrew I felt better, like immediately. I had no idea the benefits would be so immediate and being able to get up off of the table and stand up straight and feel no pain was amazing. I couldn’t believe it. The next day I felt even better. I’ve seen him three times and I’m feeling better than I have for three years. Andrew is professional, caring and friendly and I’m very thankful for his knowledge and expertise in helping me return to an...