Berkshire Family YMCA - Pittsfield Branch — Local services in Pittsfield

Pool is pretty good. But the reasons for complaint continue. September 2025. The pool had just opened after 2 weeks shut down. So naturally I expected the pay date to be shifted by 2 weeks, to compensate for 2 weeks loss of use. However the girl at the front desk, named Melissa, insisted that I had to pay. Because: "They don't do refunds". I wasn't asking for a refund. "There was an ample warning of the shutdow". So, does this allow someone to take my money for not providing service? "The was an alternative at BCC pool". No one told me that. The bottom line, this was a deceitful answer. YMCA must be better. The simple and fair answer was to extend the pay date by 2 weeks, instead of making...

Ok I'm rewriting my review basically the new gym is not on pare with the fitness centers in ma and trust me I been to far better fitness centers with much more exercise equipment then the one at the ymca there just anuff there to get it done that being said they really want a indoor track as if that's what going to make you lose weight the best. Now if I had been the one making the plan I would have left the basketball court were it was redone the floor and opened the space upstairs put the track and all the older equipment in the middle with the...

Updste: we all have bad days and i think understanding works both ways, I can have understanding for the people that work here in the same way they have understanding for me. I still have these suggestions but overall i like it here. Two suggestions one there is no reason the music in the wellness center should be blasting so loud it triggers an anxiety attack, that defeats the purpose of the "wellness center". Two when a customer walks out and says have a good day, customarily a reciprocal response is...