Hannoush Jewelers — Local services in Pittsfield

These ladies are the best! When I lost my dad, mom gave me his dress watch. Wasn't working so I took it to someone else in town I'd gone to for years. They sent it away for repair and $140 later I had it back. The first special occasion I put it on and it didn't work. The shop said "it worked when we gave it to you" and I left. My next stop was Hannoush in Pittsfield, I explained my story and they offered to send it out and get a price. They called as they said and told me the cost. After thinking about it a minute I responded that coupled with the original cost it just wasn't cost effective, knowing dad wouldn't approve of spending almost the worth of the watch to repair. So I explained that I'd pick it up when in town one of these days for keepsake. But here's what I could of never imagined. One afternoon not long after my discussion with Michelle I received a call from her. She said "I really want you to have your dad's watch working" so I had it repaired for you, at no cost to you." She only asked that I wear it with fond memories of my father as her gift. So with everything going on in the world today that's why these ladies...

Hannoush Jewelers in Pittsfield is the real deal in terms of quality, customer service, and determination to truly assist their customers. My boyfriend bought a beautiful Claddagh ring for me, and within a couple months it got a crack in the band. Thankfully, my boyfriend also purchased a lifetime warranty, which means Hannoush will have the jewelry repaired for free for the lifetime of the jewelry. This process was so smooth; Kendel was so kind and helped me feel at ease during the process and reassured me that my ring would be in safe hands during the repairs. It was expected to take up to three weeks from the time the ring was sent away for repairs, but it only took a week and a half! Very prompt service and the repairs were seamless. If we did not have the warranty, the repairs would have cost double the amount of the warranty itself. I highly recommend this business and their services to anyone; if you’re able to get the lifetime warranty with your purchase, you won’t regret this...

I have been buying my jewelry from Hannoush for several years now and every experience is wonderful!! Michelle and her team are so friendly and it makes me happy to just walk in the door no matter what my day is like. I recently purchased my first pandora bracelet from Michelle, I was so happy with the selection of bracelets and charms that I also have since bought a pandora necklace, and am ecstatic to go in every now and then to treat myself to a new charm. I've also recently purchased 2 Petra necklaces, my third 😁. My fiance also buys my jewelry from Michelle and her team, it's easy for him because if he can't decide the girls all know me and direct him to what I'll love and they get it right every time !! The Pittsfield store is so bright and clean and inviting !! I just love it !! Michelle and her team are exceptional, knowledgeable and ready to make sure you have a great experience...