Metroflex Gym - Plano — Local services in Plano

So i have had problems canceling this membership that is only month to month membership for 3 months now i did what they asked and called in that didnt work then i had them do it over email so i would have written proof and I thought things where finally fixed lone and behold the third month they tried to charge my account again. I canceled because i didnt like being singled out at the gym or my wife for using the equipment the same way I saw everyone else doing super sets. This is probably the must unprofessional way ive seen a company do business maybe the 1st one was a mistake but 3 months in a row is just so upsetting and disappointing to know someone would run their business like that wouldn't recommended this place to anyone except the bbb for bad business practice the sad thing is i liked the different equipment they had to bad its all for nothing when you run your business like this in response correct the first time you denied refund until i oposted bad reviews and then you offerd to help in exchange for me to remove posts from yelp and so on so I did to get my refund and proram close the refund never happened i had to dispute it and i just left it alone my bank handled it l even left a decent review because i did like the gym just not the way i was treated but after continually redraft attempts and still not being canceled until maybe now we will see this month there is nothing to resolve and no 3 month mistake by accident people deserve to know what they are...

This is by far the best strength training facility in DFW. Everything you need to get stronger is here. The equipment is all in great condition and the people are truly supportive. Any level of strength athlete is welcome here and will never feel intimidated. The owner is easy to get a hold of and a fantastic resource. If you hate big box gyms filled with uncaring, unknowledgeable staff and unnecessary machines, you owe it to yourself to come to this gym. It is open to ANYONE who wants to get stronger. When I lived in the DFW area, I tried many other gyms and as I stated before this one was the best of the best. Great strength equipment, everything you would ever need to be at the top of your game in powerlifting, strongman, or bodybuilding. I can honestly say it was the total package and one of the best gym experiences I have ever come across. The people are also what make this gym amazing. As I mentioned before everyone from the owner and others associated with the gym are extremely helpful. The price is a great deal and is just that added bonus. Anyone relocating to the Dallas/Plano area or just passing through, I would strongly advise you to train here and not bother with...

They have a lot of power racks which is very cool, and a lot of interesting and unique equipment. However on several occasions I drove 20 minutes to get there only to find that the hours had been changed and was closed, after checking online beforehand. Messages through their website are ignored. They also don't have a changing area, which is a pain in the neck for how far out they are. Similar issues canceling as others... I canceled on August 9th, and the charge shows up on my card on the 10th, but they said they charged on the 8th, so with their 30 days cancellation policy (where you have to cancel over the phone or in person and which you don't get written confirmation for) I was charged two additional months. They are very friendly about it all, but it left a bad taste. Edit: If you are updating it on your platform, it isnt propagating to where anyone can see it. I think you are mistaken. Everytime I went and it was closed, there was a paper sign in the window identifying the changed hours, and no change on google or...