I was so excited when Sweet Roots Apparel opened in our sweet little town—it felt like the perfect addition to Plant City life! The store itself is charming, and they carry a great selection of items that fit our small-town vibe.
BUT...... after multiple visits, I have to say my experience has gone from sweet to sour. Almost every time I’ve been there, the associates have been less than helpful. While they can be friendly at first, that kindness fades quickly if you need to make an exchange. The return policy is extremely strict—far more than what most people expect—and yet, it’s not clearly explained at the time of purchase. I understand that businesses have policies, but when they differ so much from the norm, they should be very clear upfront.
On top of that, the customer service doesn’t match the heart of Plant City. I’ve overheard associates having conversations that were inappropriate for a place of business, and at times, they come across as a little snooty. That’s just not who we are here. In Plant City, we are kind and full of grace, and we expect the businesses in our town to reflect that same spirit.
I know I’m not alone in this—many friends, coworkers, and family members have had the same frustrating experiences. I had every intention of supporting this shop long-term and spending more money there, but now? I won’t be spending another sweet penny at Sweet...
Read moreThis boutique is exactly what Plant City needed! I don't go here just because they have a great variety of trendy clothing... the EXPERIENCE of shopping here is that of a high end luxury store. You're greeted, given the lay of the land, and when you try things on you get your very own hype squad! The staff go out of their way to make everyone feel so special, accepted, and drop dead gorgeous when you're in the store. The clothing is trendy, and set at a great price point. I loved that I was also able to get my husband something while shopping (y'know to distract him from everything else I had purchased, haha). The only complaint is hours, I would love to have them...
Read morea hidden gem that every fashion lover should visit! This charming boutique offers a selection of the cutest clothing that you won’t find anywhere else in the area.
I recently found a stunning dress perfect for date night—flattering and stylish! The window displays are also a fantastic source of outfit inspiration, showcasing how to mix and match pieces effortlessly.
The staff is incredibly helpful and friendly, making the experience even more enjoyable. If you’re looking to elevate your wardrobe, Ty Eu is...
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