Charlotte Russe — Local services in Plantation

Horrible customer service ever!!!!!!!!! The management lady working today 2/22 around noon is the worse!!!! She came to the register, I said hi and she just ignored me. Did even bother to said have a nice day anything. Plus she puts someone else info on my transaction cause she was in a hurry and did wanted ask the necessary information for a return. I just can’t believe how bad these people are making look this company that years back used to care so much about their customers. I guess they don’t do secret shoppers anymore like they used to improve customer service. So sad, I used to work here in my teenage years with coworkers that cares. I hope this company HR department o whoever department handles...

Horrible experience. First off they do not accept returns only exchanges and store credits (which should tell you something) The quality of products are not the greatest. I went to exchange some pants and a top. I advised the rep since the tops are 3 for $15.99 I would just get the two additional tops instead. The gentleman that was assisting me so happened to be the manager and he seemed so confused. He also moves quite slow so it took him a while to finish with me. I haven’t shopped here in a very long time and now I remember why. I would not shop here ever again. Not a...

My account was charged 2 1/2 weeks after I made my purchase leading to massive banking issues and fees that I had to pay. Reached out to corporate, and literally nothing was done. Took them 2 1/2 months for them to say we looked into the matter and it won’t happen again, leaving me with $85 in fees to take care of. Absolutely pathetic business ethics. Don’t shop here, you’re gonna end up spending more in the long run because of how they do business. 2 1/2 months later i get a...