Zevar Jewelers — Local services in Plantation

I have been a loyal patron of this store for the past 20 years, but my recent encounter with the new ownership and staff was beyond disappointing. Today's visit was marked by a complete lack of manners and professionalism from one particular employee, leaving me embarrassed and frustrated in front of my friends and other clients.

It's truly disheartening to see how the new ownership has let the standards slip so drastically. The familiar faces that once made this store feel like home have been replaced by an untrained and impolite individual who clearly lacks basic social skills. It seems that the importance of customer service has been thrown out the window along with the previous management.

Instead of addressing my concerns in a professional manner, this employee chose to embarrass me and make me feel small. It was clear that they had no concept of proper customer service or even basic human decency. Their rude behavior left me questioning whether I should ever set foot in this establishment again.

In conclusion, I am deeply disappointed with my recent experience at this store. The new ownership's apparent disregard for customer satisfaction and the employment of individuals with no manners or training is a grave disservice to the legacy this establishment once upheld. As a long-time customer, I had hoped for a continuation of the excellent service I once received, but today's encounter has shattered that expectation entirely. It is with a heavy heart that I contemplate whether to ever return to a store that has lost touch with what it means to treat their patrons with respect...

I've been a customer here for over 10 years. There is an excellent selection, fair prices and friendly service. I have beautiful pieces that I enjoy wearing from Zevar. Each was bought without any pressure, I took as much time as I needed and perused through different options. It didn't matter if it was a small purchase or not. I trust the owner and other jewelers implicitly. The negative reviews left here by others are laughable at best. Similar to other Asian / Middle Eastern jewelry, it's not just the price of the gold but also craftsmanship (i.e. "making") which is taken into account into the overall price. The reviewers perhaps expected prices to be slashed specially for them? As for the rude review by "Karma Peace", the store did have a robbery and the same evening, a death in the family. They tried to get back to business as soon as they could after taking precautions to make sure they made necessary repairs as well as increased security, which I for one...

I just popped into this jewelry shop and wow, was I blown away! They have an amazing variety of necklaces and bangles that really caught my eye. But what really stood out was the customer service – it's like night and day compared to what I've heard about before. It seems like the new management is really stepping up their game. I know there's been some chatter about the prices being high in the past, but honestly, I found the prices pretty fair for the quality I got. I'm super happy with my purchases and the whole experience. It's clear the new folks in charge are making a huge difference. Highly...