Kar Tunz — Local services in Pleasanton

CONSUMER BEWARE: HIGH-END VEHICLES, LOW-END CUSTOMER SERVICE Brought our Ferrari into KarTunz to have 2 systems installed. Was assured they had worked on a Ferrari before, that the owner even had one they'd worked on. Our vehicle was returned with noticeable damage to the dash board; foam visible along with ripples/buckling. Was told by Ava (male) that our vehicle was brought-in in this damaged condition and KarTunz would only repair the 2-systems they had installed....This was until we informed Ava that we have multiple photos of our car (prior to KarTunz damaging it) along with a video as we had just purchased it in July 2020. Ava then said, "if we could trust KarTunz, to bring our vehicle in for them to fix" but he still insisted that it was brought-in in the damaged condition. We will see that the damage caused to our vehicle by KarTunz is fixed; of-course, we definitely WILL NOT be bringing it back to KarTunz. Unbelievably poor customer service and KarTunz damaged...

I’ve had quite a bit of experience working with the guys over at Kar Tunz And I got to say they are consistently awesome! From start to finish to their personalities and the way they connect with their customers and treat them like family. I am very, very impressed.! Big shout out to Jamaican for being one of the coolest guys I’ve ever worked with. He was fantastic. All of the technicians in here as well as Bento at the front and the Owner Tracy could not have taken care of me more and my 2024 F- 350 monster truck!! These guys literally made my dreams come true with some of the most custom work anyone’s ever seen. I don’t know of any other shop or organization online that would’ve done the things they did.! You have the pleasure of working with these guys you are definitely in good hands. I can...

Most people forget to review a business when they do a great job, instead using online reviews as a way to vent when something goes wrong. I always try to do a review when a business does a exceptional job. I recently purchased a Range Rover and the dealer made a mistake when it was ordered. I wanted the trims all blacked out from the factory but for some reason they were not. The dealer sent the unit to Kar Tunz and I met with Robert the owner to discuss what needed to be done. Robert gave me some great ideas and was able to get the trims, the wheels, calipers, and other miner details done in 3 Days. The end product looked and performed awesome! In a way I’m glad the factory screwed up and Robert and his crew at Kar Tunz finished the work. Thank...