If I had known that “As Is” would get me a broken couch like this, I would never paid for it. We only found out that it had a HUUUUGE cut after we got it home and tried to sit on it a couple times(it is still wrapped since we have no idea how to fix it!!!) The crack was not visible at all (they hide the broken side, I have a picture of it in the showroom) when we bought it and NO WHERE did the label nor the staff that worked there mentioned that this couch was...
Read moreWhat a horrible experience- the customer service was horrid. Walked in and no greeting of any sort or acknowledgment that we customers arrived. Then, walked entire store, perusing some items, and still nothing. Icing on the cake was leaving- STILL NOTHING. Did that just happen... gotta go back and see treatment when other customers arrive. Was it because we were african american and you THOUGHT no money or just what you do?- i imagined as i pulled out of...
Read moreI had a wonderful experience at the RH Outlet in Pleasanton. The entire team was incredibly helpful, but I want to give a special shoutout to Deepti. She went above and beyond to help me find a matching nightstand for the bed I purchased. Her dedication, patience, and attention to detail truly stood out. I’m so grateful for her exceptional customer service—it made all the difference in my shopping experience. Thank you, Deepti, and the...
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