I donāt recommend Lawrence Mui as an insurance agent. He takes our money but is unavailable, hard to contact, and his staff makes many mistakes on legal documents.
Every time I have to contact Lawrence, I never get him. I only talk to his assistant, Sarah who (in my experience) doesnāt get changes to my plan right on the first, second, or third try. I have no contact info for Lawrence specifically, and thereās none to be found on his website. So when our car was stolen and we tried to contact our āgood neighborā to take care of the paperwork, he was absent and not helpful in the process at all. He just pushed us off to the main claims people.
I do not recommend him or his office...
Ā Ā Ā Read moreThis past weekend, I ended up with TWO rock chips in the windshield on the way to Tahoe š«. Lawrence directed me to Mobile Auto Glass for the fix ($100 total, would have been $250 at Safelite). We then went over my options for a lower deductible (since I plan on making many more trips to Tahoe) and he changed it for future claims.
Iāve always appreciated Lawrence and Nikkiās quick responses via email and phone. Iāve been an auto and home client of his since 2008 and I highly...
Ā Ā Ā Read moreLawrence and his team are those I trust for their consistent quality and reliable service. His team is always professional, attentive and goes beyond to ensure customer satisfaction. Iāve always had a great experience with Lawrenceās office. Lawrence is trustworthy, knowledgeable, responsive and genuinely cares about his clients. He is a pleasure...
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