A Disappointing Decline at an Old Favorite:
Cocina Mexico used to be our family’s go-to takeout spot for many years. Their burritos and guacamole were once unmatched—delicious, reliable, and full of flavor. We’ve had countless great meals from there, and they were always our first choice for quick, satisfying takeout.
Unfortunately, over our last several visits, we’ve noticed a clear and disappointing decline in food quality and service. The first sign was the guacamole. It had always been fresh and flavorful, but one evening it tasted completely off—mostly mayonnaise with barely any avocado. It was inedible, and we ended up throwing it away. We gave them the benefit of the doubt, assuming it was a one-time mistake.
The burritos that night were still good, so we returned a few more times—this time avoiding the guacamole. But recently, we ordered burritos again and were surprised to find a side container of shredded lettuce. Once home, we realized neither burrito included lettuce inside, as we always request. No one informed us there was an issue with our order or offered to correct it. We had to take apart the burritos and stuff in the lettuce ourselves.
To make matters worse, the burritos had a disproportionate amount of tomatoes and barely any chicken. This is not the level of care and attention to detail we’ve come to expect from Cocina Mexico.
What’s most disappointing isn’t just the errors—it’s the lack of communication or effort to make it right. After so many years of loyal patronage, it’s disheartening to feel like quality and customer care are no longer priorities.
We’re grateful for the many good meals we’ve had here in the past, but sadly, it’s time for our family to move on and find a new go-to. We wish Cocina Mexico the best and hope they find their way back to the high standards that once made them a...
Read moreCocina Mexico in Pleasanton has become one of those places that really feels like a favorite—not just for the food, but for the whole experience. I’ve been going for a while now, and every time I’m reminded why I love it so much. The staff is always so kind and welcoming, and there’s a warmth to the place that’s hard to come by.
I usually go on Saturdays after the farmers’ market. The outdoor patio is my go-to spot, especially when the weather’s good—it’s a great place to hang out, eat, and just slow down for a bit. The weekend special breakfast burrito is a staple for me, and I seriously cannot get enough of their avocado salsa. I’m fully obsessed—it’s creamy, bright, and has just the right kick. I’d buy it by the jar if they sold it.
One of the things that really stands out is how sweet and patient they are with my mom when she joins. She’s older and sometimes has a hard time with menus or needs food adjusted, and they’ve always taken the time to help her and make sure she’s comfortable. That kind of care makes a huge difference.
It’s just a genuinely good place—with good food, good people, and a...
Read moreI am sorry but this place is garbage. If you notice, all the good reviews are from non Mexicans. This definitely caters to white people's tastes. I got a carnitas burrito and it didn't even taste like it. Hella sour cream to cover up the taste. I also got chicken flautas and honestly, I don't know how you can mess this up. Again I'm sorry, but this was the first place I tried for Mexican since I moved out here a week ago, and two thumbs down my guys. I should've known when the only latinos eating there looked like they trying to be white. The people were nice though, that's why I feel bad making...
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