Snap Canna Dispensary and Food Mart - Pontiac — Local services in Pontiac Township

Since they opened I have been a regular customer. I've been waiting to write a review so it's actually informative and meaningful. This past week I had an issue with a product I purchased. I asked what I needed to do. I had to take pictures of my receipt and product labels and explain the problem in an email. I the spoke with the manager Ericka and Connor. They were very nice. Ericka told me she would make sure her quality control worker watched for my email. Rachel called and apologized for the problem and let me know it would be a couple days before she got back to me. I know there's a process to everything so I thanked her and waited to hear back. It only took a couple days and Rachel did call back and let me know they had a goody bag for me. That it would be equal to or greater than what I originally spent. When I went to pick it up Rachel once again apologized for the inconvenience and thanked me for my patience and understanding. They really do take care of...

Since its opening, Snap Canna has become my preferred dispensary. It's conveniently located closer to us compared to others, with ample parking always available. The budtenders are not only friendly and relatable but also highly informative when you have questions, offering great suggestions tailored to your needs. Their wide selection provides plenty of options in all categories. I particularly enjoy the unique names of the strains, though I hope to see more shake varieties in the future.

Rachel, Cabry and Christine have been favorites!

I have deducted a star due to the website's usability. It could benefit from improvements, such as adding a filter for weight size and enhancing overall organization. During our recent online order, two out of the three items we selected were unavailable and had to be replaced, which was a bit disappointing. However, there haven't been issues with any other orders we've made.

They've come a...

Although it was a quick and simple purchase. The prices are extremely high. The online potency compared to the actual potency on the item is always lower than posted online. Also the type of flower online was categorized as a sativa but when I got it. It was a hybrid that was indica dominant. Like always these things we just have to deal with and life is good on their end. For the cost of it. It's kind of a bait and switch tactic that only cost them customers. Hope they get it figured out soon or they won't last with beyond hello doin it right for the customers. Not the state...