I have been taking my dogs here for around a year. My groomer died. First time here,I found them unpleasant,but they did s good job. My dogs are old,been groomed all there life. 3rd time I took them,they were very busy,with a lot of big dogs. My dogs were nervous. Understandably. They said they were bad. We made our next appointment. When I took them back,asked if they would be careful as one dog was not well,just old. They get them done in record time,with nothing said about behavior. Do you want to make next appointment? No,I will wait. When I called to get said appointment,they told me they wouldn't do it,and I should take them to vet for sadation.. WHAT. ,just cause they are old.We are all old in my house. My son came to help me clean them up. No problem,they don't look good but they are clean. They were not problem. Like a bad teacher,they only want them ones who are" normal" whatever that is. Can't wait for more groomers to come around and...
Read moreMy parents took their dogs here twice after reading good reviews. The first time they brought their golden home, she was unable to walk and was acting injured. They called the office and asked if anything happened and they said, “oh yeah. She fell off the table but acted fine after. We forgot to tell you.” Thinking it was a simple accident, my parents took their dogs there again. The second time, my parents got their dogs home and started finding little blood spots around the house. The examined the dogs and both the golden and cocker spaniel had been cut and were bleeding. The cocker spaniel on her hip area and the golden on her back. Once again, they did not tell my parents they injured the dogs. Unfortunately, they won’t be returning for services due to the...
Read moreGet both my cat and my dog groomed here. New customer as of 5/2022. Had a great experience with both the person who groomed my cat and the person who groomed my dog. Both were professional, helpful, and did a great job grooming my animals. I drive 30 min because we had less than stellar experiences with groomers in our area. Fido and Felix is more expensive, but it's worth every penny!!!!! After a year of grooming my senior dog they said they wouldn't do him anymore because he moves too much. They still do a great job on my cat but I do have to remind them every time not to bathe her. I did find a gentle groomer that is happy to...
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