St. Lucie County Tax Collector's Office - Tradition — Local services in Port Saint Lucie

I am writing to express my extreme dissatisfaction and frustration with the service I received at your establishment, specifically due to the conduct of one of your employees, Jordan. My recent experience at the tradition branch of the Department of Motor Vehicles was marred by incompetence, disregard for customer concerns, and a complete lack of professionalism on Jordan's part.Upon my arrival for my appointment, I was promptly assisted by Jordan. Despite arriving fully prepared with all the necessary documentation to proceed with the process of obtaining my license, Jordan unilaterally decided that the documents I provided were insufficient. Without seeking assistance or consulting with a supervisor, Jordan arbitrarily declared that I needed to travel all the way to Palm Beach County to resolve the issue.Frustrated and bewildered by Jordan's assertion, I complied with his directive and made the arduous journey to Palm Beach County, where I incurred additional expenses of seven dollars for each required document. After obtaining the documents as instructed by Jordan, I returned to the DMV, only to be informed by another staff member that my original documents were indeed sufficient, and I was ready to proceed with my license application.The fact that I wasted valuable time, money, and effort due to Jordan's incompetence and lack of thoroughness is utterly unacceptable. Not only did I endure the inconvenience of driving back and forth between counties, but I also incurred unnecessary expenses and experienced significant frustration and inconvenience.It is evident that Jordan's actions reflect poorly on your establishment and undermine the trust and confidence of your customers. I strongly urge you to address this matter promptly and take appropriate corrective action to prevent such incidents from recurring in the future. Customers deserve to be treated with respect, competence, and professionalism, none of which were demonstrated by Jordan during my interaction with him.In conclusion, I implore you to investigate this matter thoroughly and ensure that all employees are adequately trained and held accountable for their actions. As a loyal customer, I expect nothing less than exemplary service from your establishment.I appreciate your attention to this matter and look forward to your prompt...

Who would ever say a trip to the Tax Collector’s facility was fun? Well my wife and I went, and we had a great time. Note for transplanted New Yorkers and Californians, the Tax Collector is what is referred to as the DMV in New York and California. And unlike the horrible experiences I’ve had over the years at DMV offices in California and New York, this was rather delightful. I’m not talking drinks with funny little umbrellas in them fun, but it was quite pleasurable.

The young woman that waited on my wife and I was truly pleasurable. Her name was Amanda. She was professional, courteous and rather delightful. We cannot recommend her enough.

Additionally, the woman who greets you at the front desk and directs one as to where to go… she was extremely delightful. I believe her name was Maria.

A key element of making the experience as pleasurable as it was, is that we made appointments and we went on line to educate ourselves with regard to required documentation.

As we transition from living at our birth place in the frigid north east, we have found over and over again that there are welcoming and congenial folks here in Florida that actually like New Yorkers. We’re from upstate, not the city.

Thank you again Amanda and Maria…and the sheriff on duty who verified our VIN numbers (he was from Beacon, NY and I don't remember his name)… thank you all for making our experience positive and welcoming.

Scott...

Ok, I went in to renew 3 tags and add a vehicle. So the clerk was helpful with the 3 renewals and kindly gave me all the time i needed and answered all my questions. However when it came time to do the transfer that was the end of it. I have to make an appointment for that. Meanwhile there are several people that appeared to be managers just standing around chatting and laughing amongst each other. If there was this huge issue with it taking a few extra minutes to get a new tag perhaps they should stop yapping and get to work. I feel that they could have got everyone that was in line taken care of and out the door in a matter of just a few minutes if they really wanted to. Getting a new Tage takes around 5 minutes at best. Could have been done without having to get a appointment. It seems like this is deliberate. Maybe to justify that huge building our tax dollars are paying for. This place looks like it shoul be efficient as all heck but it clearly is not. To the supervisors that were deep in conversation, get to work. Half of you clearly don't need to be here in the first place. Who is running...