United Gymnastics Academy - Port St Lucie — Local services in Port Saint Lucie

Great place if youre looking for someone to keep an eye on your kid while they play. If you are a parent looking for cell phone time. This is your place. If youre looking for a real gymnastics class and instruction. Look elsewhere. For over 3 years we have been visiting this location. Drastic down hill progression. Revolving door of teen age staff who has zero gymnastics backround or curriculum. When the staff has responses like "Im not sure what's going on, they just told me to teach this class.", this is a major issure. Core staff including coach bri and coach sam are amazing however they seem to have their hands tied by ownership. They will use "being part of the team" to progress you into more expensive classes which would be fine if there was more instruction or guidance. Seems we have had drastic decline in instruction, consistency, and progression while paying more per month. The communication from staff on scheduling for holidays or closed days is almost non existent. Several times showing up for class which was canceled with zero notice or communication as such. Being told "we put it on the social media" is not acceptable when we are here every week and closures could have been relayed to parents verbally or even in fliers on the wall. Sometimes they give announcements to 5 yr olds and under with a coloring page. You can guess that is not sufficient notice for a parent as the kid has no clue the message is even on the flier. Disgusting business practice of piling as many kids in as they can with zero regard for parent or even progression of skills.

We have expressed our concerns multiple times to management and staff. Today the receptionist was not even able to access the information for our daughters current class and was unable to communicate a resolve or reason for the decline. No management was present. Very unsafe and unnerving to know the incompetence shown at a potentially risky and dangerous venue.

Upstairs bathroom has been inoperable for nearly 3 years. The only bathroom in the facility is inside the gym. Letting unknown adults in the gym with kids is unacceptable and grossly negligent.

Adding to previous reviews. The smell of bacteria laden air inside the gym is downright disgusting.

We looked past many of these red flags for far too long due to the couple amazing coaches which are there. Unfortunately our expectations are higher than just a small percentage of respectable employees. OWNERSHIP is clearly the root issue.

Hoping this review makes a posative change for the community and future generations. At minimum helps someone make informed decisions before investing significant amounts of time or making a finacial commitment for their child's growth...

Where do I even begin?! If there were an Olympic event for gymnastics instruction, our fabulous coach Casey would undoubtedly take home the gold, silver, and bronze all at once! From the moment you step into her realm of tumbling triumph, you're catapulted into a whirlwind of flips, twists, and laughter that defies the laws of gravity and reason!

Her teaching style? It's like watching a noble silver mare gracefully pirouette on a rainbow while juggling flaming batons—utterly mesmerizing! With a sprinkle of glitter and a dash of fairy dust, she transforms even the most klutzy of klutzes into graceful gazelles prancing across the mat.

And let's talk safety! My grand-daughter once tripped over her own shoelaces (don't ask), and before I could say 'cartwheel catastrophe,' she'd swooped in like a superhero, saving her from certain embarrassment with her lightning-fast reflexes and impeccable spotting skills.

But wait, there's more! Her energy is infectious, her enthusiasm contagious, and her sense of humor? Well, let's just say she could give stand-up comedians a run for their money. Every class feels like a sidesplitting circus extravaganza where the only thing higher than the balance beam is the level of fun we're having!

In conclusion, the best way to describe her would be as if GOD himself came down to earth and crafted her special for the single purpose of being a gymnastics teacher...so if you're looking to defy gravity, unleash your inner acrobat, and embark on a journey of gymnastic greatness, look no further. Our coach is not just a teacher; Casey is like magical unicorn in human form, leading us to gymnastic glory one somersault at a time! 10/10 would...

A few weeks ago during a Friday 11:45 am open gym, may mother and my 4-year-old daughter faced a distressing situation—they got locked in the upstairs bathroom due to a faulty door handle. This incident was scary for both of them and highlighted a significant safety issue within the facility.

Upon raising the concern with the front desk, the response was a casual "sorry," lacking any genuine concern or urgency to rectify the situation or prevent future occurrences. The lack of empathy became even more apparent when, after this frightening experience, my mother was asked for payment for the open gym session. This lack of courtesy and understanding is beyond disappointing.

Having been a part of the UGA community for a full year, it's disheartening to see a consistent lack of care and attention to both customer service and facility maintenance—my daughter has repeatedly mentioned the spiders in the corners of the downstairs bathroom, yet no action has been taken to address it.

I don't even want to discuss the parking situation and chaotic lobby experience when classes are switching out.

The overall attitude we've encountered suggests a prioritization of certain members over others, contradicting the inclusive 'UGA family' environment that was promised. This experience has left us feeling undervalued and ready to seek a new gymnastics academy where safety, respect, and community are truly...