A Cut Above — Local services in Post Falls

DON'T go here!!! Disaster. I truly wish I had a better review to leave. I was referred here by my sister to see Andrea Parker. I contacted Andrea , expressed that I was looking for someone who knew how to highlight brown hair well. That I had been having a hard time finding someone recently who could do it without leaving me orangey/reddish and could do it evenly. She asked for pictures of my hair at the time and how I wanted it. I gave her a reference picture of ME a few years earlier. She quoted me $200. This is more than I really wanted to spend, but I did have some orangey redness at my root grow out that I wanted her to even out. I figured that if I had to spend this amount to get a good result, I would do it due to my bad luck in the past. At my appt she spend a good 25/30 min talking to me and consulting with me about exactly what I wanted. She stated that in my reference pic there were less highlights. I told her I could keep same amount of highlight but that those colors were what I was going for. I expressed that I was nervous what to say because when I have said I don't want the orange hues I end up completely ash colored but I'm afraid to say warm because I don't want orange. That' why I had the reference pic for color. During the consultation she looked at my hair and assessed the situation, pointing out the reddish/orange band along my grow out. I made several comments about how much hair I have and how stylists always comment on how much there is. She said lots of her clients have really thick hair. Well fast forward to finishing the foils. While she was putting toner on my hair she called her husband and had a conversation about how her kids needed to be picked up from school and how they needed to be at practice by 4. (This was around 3 and still had to trim/layer my hair and dry and style it). Her husband said he couldn't and she said she would work it out. Well from this point on the disaster unfolded. She rushed through. Destroyed my hair cut and when I saw my hair it was literally RED AND ORANGE on top. She barely dried my hair and didn't style it. Pictured below is my hair when I went in. My reference pic. And my result. To top it all off she then tells me my total is $310! Is this real life? I said that was over $100 more than she quoted me. She said it was because of how much hair I had (which she saw/felt/touched at the beginning!) She lowered it to $260. I was in shock. I shouldn't have paid but I didn't know what to do. After coming home and seeing the back of my hair (which she didn't show me there) I was horrified. So uneven. Botchy. Pieces missing. I text her and asked for a refund. She denied everything and basically said it was my fault but that she would try and fix it. No thank you! Would you wamt her to touch your hair after this?? Worst experience ever. I am a very understanding person and I honestly usually never even stick up for myself like this but literally this is the worst experience I've had getting my hair done. I understand we all have lives and things happen and sometimes we don't schedule things well but the way she handled it was inexcusable. I...

Cambria does not know how to do a perm correctly. I specifically asked for a standard perm with white and grey rods, no styling afterwards. A week prior I had just had a fresh cut so my ends were perfect before the perm. To start she washed and then started to wrap. Yo were faced away from the mirror so you couldn’t see what was happening. She wrapped it wrong where all my ends were linked outward and not smooth in the end. Once wrapped and solution went on the timing and conversation started. Cambria informed me during our conversation that in training she and others would sit around and mark that they did a perm. Not exactly what I wanted to hear. Time to rinse. Cardinal rule 5-7 minutes to rinse out. It was at most a full minute. I should have said something then, but I thought maybe it is a different kind of solution. Rods were falling out all over, so that wasn’t good. Neutralizer went on and then rods came out and a final rinse, and again not long enough. How does a hairdresser who boasts about having a huge perm clientele not have a pick? She attempted to use a fine tooth comb that she used on her previous client on my hair without sanitizing it and comb it out. Nowhere did I see sanitizer. We all know you don’t do that on a fresh perm. I went to my car and got my pick comb to fluff it out. She wanted to then cut all the ends that were fried and highly visible. I refused to let her do anything else. A week later, I had to have over an inch cut off all over after doing some deep conditioning treatments to save what I could. Think twice before having her do your hair....

Absolutely loved it! The stylist was very understanding and patience with me as traffic got me backed up a little and few minutes late but Hunter was understanding. Hunter did absolutely amazing job on my son's hair who has a hard time getting his hair cut for few reasons. She was patient and kind and talked with him. It's been so long since I had a hair cut and was so excited. Hunter went above and beyond what I pictured. She has an amazing talent and a gentle soul that makes you happy and calm and want to keep coming back. Defiantly recommend! Ask for Hunter Garren she will take care of your hair needs. They atmosphere is warm and inviting, and she doesn't rush you she wants to make sure your absolutely happy and satisfied with the end result before you leave!! Call and make an appointment with Hunter Garren today! You...