Mercer Insurance Associates — Local services in Princeton

DO NOT GET INSURANCE WITH THIS COMPANY IT'S A SCAM! This company does not deserve a star. This company is partnered with Farmers insurance which is not a good idea because it can be confusing who I should contact for questions or concerns or need to make a claim or call Roadside assistance. I ran into my 1st bad incident when I was traveling at night and my tire blew on side of highway at 5am. I called both Mercer and Farmers and was given the run around that they showed no record of my vehicle being insured. When I finally got ahold of the Roadside assistance and the time they arrived to me overall took 3 hours.

My 2nd bad incident is the payroll deduction. I will NEVER sign up for payroll deduction again especially with a insurance company. It's robbery at its finest because they change your policy without notification and then try to make an excuse not to refund you the difference. I only had my policy 3 months and my premium went up twice without my knowledge or...

Mark Mercer has been my agent for decades. The thing I love the most about him is being able to directly contact him 9 times out of 10. In the rare occasion I have to leave a message, he gets back to me almost immediately. I have been able to talk to while I was at the scene of an accident and if he can't help me, he tells me exactly who to contact with phone numbers. He takes the time to talk to me on a personal level. He handles my auto insurance, condo insurance and homeowners insurance. My entire immediate family has used him and I will continue to recommend him to anyone who needs a...

Anywhere else is better than here. They will never get back to you about anything. They will go out of their way to find excuses to not cover you. We have never filed a claim, never gave them problems, but I guess they just don't...