Dollar Tree — Local services in Providence

The Providence location used to be a place that I looked forward to visiting since the manager, Linda, took such great care of it. Yesterday was an entirely different story. While in one aisle over I overheard a conversation between the manager and a much older gentleman who was inquiring about a job there. He explained that he had taught at the university. The manager acted surprised, saying he was a student there. The manager had long, unkept scraggly hair & kept referring to man as "brother" while the man explained his need for a job. The manager told the gentleman, "I feel for ya, brother." Really??? When I got the the manager's counter to pay. I had a shopping cart full of cat litter. The manager was trying to make jokes about this, which was none of his business. I typically buy in bulk to save money. I do not feel the need to answer anyone about this. The manager asked if I had a lot of cats. I said it was for my cat. He said we could fill up the bathtub and go for it. I told him very quietly that he was not funny & then asked if he was the manager, Heaven forbid. He lowered his head, affirming this. I told him that he was not professional. The items and the amount are not for him to make light of anymore than it is for me to make light of his obvious lack of care for his unprofessionalism. Who hired this kid and WHY???? He obviously does not have the experience. Sad. You just lost a...

I was visiting you store this afternoon and had a very alarming experience. Your employee Kassandra was extremely unprofessional. She greeted the customer in front of me and carried on a concerning conversation about how the other staff had not been showing up for shifts and urging the other guest to apply to online. While the conversation was friendly I do not deem complaining about one’s job in front of customers professional or appropriate. Once the other guest had left I greeted Kassandra with a warm hello. She stared at me annoyed and gave me a very cold hello in return. Once she began to ring up my items they were not handled with care as she began to toss them about. She then jammed all my items into one bag. I had about 40 dollars worth of merchandise and surely needed more than one. She told me my total in a very rude tone of voice and tossed my bag to the side filled with the items on top of an additional item that would not fit in the bag. This behavior is inexcusable. I have never felt so unwelcome one of your stores in my life and I am a frequent customer. This behavior is...

Female manager about middle age was so rude! No common courtesy, no common sense and not even an excuse me! Just came in between me and kids starting putting things back very aggressively walking thru the aisle we were at! My poor kids were very confused as to why no personal space was given! At some point, my kids actually stop to even let her put stuff away because they felt like they were in her way…..smh I live right behind this dollar tree. Even before us getting to that aisle there was a mom and son and she was doing the same thing to them, they even looked at her shocked! She went right behind the poor kid and even in between them, she was so close enough to give them both hugs and kisses smh….We usually go to the one in Logan or Smithfield which is WAY FRIENDLY AND WAY BETTER CUSTOMER SERVICE AND WAY MORE STUFF because this wasn’t the 1st time that’s happened!

Thnx middle age female manager! We gladly take our money elsewhere! My poor kids did not have to experience that or witnessed your unnecessary rude...