Mountain States Musical — Local services in Pueblo

I've had several guitars set up at Mountain States Musical in the past. The work was well-performed and done quickly. I wish the review ended there.

Recently (as in this afternoon), I took two guitars in to have them set up. When asked where I got them, I truthfully said I got them both on the Internet, one as a brand new instrument from an authorized Fender dealer and the other as a used private party sale. The new Strat needed basic intonation and action set as well as having some sprouting fret ends filed down. The used Dot needed just intonation and action setup.

Immediately after this, I was quoted $125-130 each to do the setup work on them including a $90 "up charge for Internet instruments." When I asked why the up charge, I was told it was because most Internet instruments are junk and are tons of work (paraphrased) at which point I packed up the guitars and left.

While I can understand charging more money for more challenging instrument setups, where an instrument was procured doesn't really factor into the equation. A Fender Strat from Musician's Friend doesn't require more or less work to set up than a Fender Strat from Guitar Center (and in fact they're the same company).

I'm very disappointed that I'll probably have to take these guitars to another shop to have them set up since I've been happy with their work in the past. I won't...

I stopped in today to buy my boyfriend a guitar, the customer service and friendliness of the staff was amazing as they helped me choose the perfect guitar. I'm proud to support mom and pops and I most definitely will be back! Thanks for the...

Little shop, big selection of guitars. The staff here are friendly and have lots of great stories to tell.

Not a great place for...