Garlic & Onions 2 go — Restaurant in Pueblo

I really enjoy the food here... When it's made to order. I've been here 6 times since they opened, and three of those times my order has been botched. I order the same thing every time- steak and cheese handheld burrito with hot green chile. First time I ordered it, it was perfect! Second time, they forgot the chili and I was left with a dry burrito. Third and fourth time it was awesome, and I started ordering chicharrones on the side. The last two times I went, my order has been messed up. Last time I went I got a breakfast burrito. Some people like them- they're just not my jam. I just wanted the steak cheese and chile but my first bite was filled with egg and potato. Side note - thank God I don't have an egg allergy or that would have been bad. I did drive thru, and didn't have time to go back so tried calling. Busy tone. For an hour straight all I got was a busy tone when trying to call in. Today I went inside for the first time, right around 11am to hopefully not have a repeat of the previous errors but also to communicate my frustrations that drive thru doesn't repeat back orders, and even when clearly ordering what I would like, it still gets messed up. When speaking to the young woman at the register I also voiced my frustrations with not being able to call and communicate that an order was made incorrectly, just wanted to give what was hopefully perceived as constructive feedback. I didn't ask for a discount or anything, just that they get my order right today. So I order my partner some enchiladas (which were great) and I ordered myself another steak and cheese handheld, specified no rice or beans or anything else but that I do want hot green on the inside, which another young woman typed into the POS, along with a side of chicharrones. I got home and sat down to feed myself and my infant only to find that yet again my order was incorrect. I had a steak and cheese handheld but no chile at all. The steak is flavorful but it is such a dry bland burrito without the chile. I would highly recommend this establishment, if you do dine in or check your order before leaving. They seem to do well with ordering straight from the menu but if you have any customization... Check it first for sure. I have an 8 month old baby and truthfully I probably won't be coming back unless I can dine in- I simply don't have time to come back to get my order corrected and I've thoroughly lost the desire to pay for a meal that is 50/50 going to be not...

When I first pulled up the girls said she'll be right with me She took so long to come back and take my order that the car behind me pulled on the side of me and asked1If they were even open I did tell her they were. So the girl takes my order and I was asking about a quesadilla and the tacos she gave me my total of $25. I told her I would pull to the window to talk to her. I did go to tell her to scratch off the quesadilla I didn't want to have two full meals she rolled her eyes and slammed the window of my face and starts yelling cancel the quesadilla. When she opened the window to get the money to collect I asked if she was okay. She told me that she was tired and closed the window again I took my food and left came to work and my food is cold. On top of that it is Mother's Day Thank you for ruining my day if you're going to have people taking orders at the window And dealing with customers make sure they have a...

I would like to know why every time we go there and order the same thing, the prices are different. I'd also like to know WHY it's between $3-$6 dollars more expensive if you use a card. When "she" (the same girl always at the window) tells you the price on the speaker, it's not the same price at the window. When we question the difference, she gets an attitude and ALWAYS has a different excuse. Where is my extra money going? In her pocket? Is there a set recipe book? If so, It doesn't seem like it. Food taste is hot or miss. Mostly miss. We stopped by because it's close to home and we enjoyed the restaurant on Thatcher. I hope we get an answer about the prices, the extra money for credit cards, and the inconsistent tasting food. Can't you just add...