Wonderland Comics — Local services in Putnam

Don’t bring your children here... what a horrible experience. It appears there is a pattern of rudeness and disrespect from “the girl who works there” who may be the new owner. My children and I experienced it first hand.

The two guys at the register looked at us when we walked in but didn’t say hi. When we walked up to the cash register, they continued talking rather than ask if they could help us or if we were all set. One guy was new but the second guy with the nose ring just seemed unfriendly.

I asked the two guys about the discounts for back issues and the nose ring guy just pointed to a sign... and didn’t speak a word. Then when we went to check out, a female, mostly likely the same rude girl who has been referenced in previous posts, told us something different than what the sign stated.

She was clearly wrong as the sign didn’t state what she was saying. She couldn’t answer my simple questions, admit the sign isn’t clear, or that certain back issues are not discounted are and were not labeled properly so the customers know ahead of time.

After we left the business, my children said, isn’t that false advertising? Even two small children could understand that the sign wasn't accurate and the rude girl wasn’t making sense.

The best thing would have been to acknowledge the ambiguity of the sign, the lack of labels for certain comics that are not discounted, and just discount the comic book rather than be condescending and rude. You never know what customer you may be turning away or how much money they may spend at your company over the long haul. But some people just don’t care and that’s one reason their businesses fail.

If you run a small business, you should be trying your best to get repeat business from your customers, not drive a family with small children out of the store, who were also going to spend the money they earned at your business.

We will never go there again or recommend this store. What is the price of that? It’s a simple concept some business owners...

Moved to CT in June of this year. Excited to revisit wonderland comics - formally a litteral hole in the wall comic shop. To my surprise it had been bought out and transformed into a larger version of itself. That's where the positives end. Gave this store two chances because I wanted to support my new LGS and not big box stores (walmart/target). First strike - i decide to go and buy both singles and sealed. Singles i grabbed were all from a 15 cards for 10 dollar box, I grabbed 100 dollars worth and grabbed about 50 dollars in sealed. I ask if I could get 10%off of the purchase and the owner rudley conveys to me that because the box is all she had left that she wouldn't be able to do it. I shrugged my shoulders and went on my way all I can do is ask, right? The second strike was today! I previously gave this store my information for a product pre release and was informed that I would be contacted upon arrival of said product. Store opens at twelve, no contact made from store. I give it till 4 and call, concerned that I may have been forgotten about. Clerk answers the phone and says yeah your box is here. I inquire about why I had given him info to contact if they were not intending on using it. He then explained that they were busy. let's be honest here. In all of my visits from June to now, IN THE MIDDLE OF A PANDEMIC, this store has not seen more than 5 people at any given time. So excuses are made to cover for lazyness.I am so disappointed in this stores lack of ability to make a customer feel appreciated and want to come back to do more business. They have lost a very faithful whale. Do not recommend if you are looking for customer validation all the want here is your money. Bottome line. Find somewhere else in 2020 for your mtg and...

I have been a comic reader for decades. I have been to comic stores all over the country.

Wonderland Comics in Putnam is a gem for comic enthusiasts, offering a vibrant and welcoming haven for anyone passionate about comics. The store boasts an extensive collection that caters to diverse tastes, from classic superheroes to indie gems, ensuring there's something for every comic connoisseur. I am crazy about silver and golden age comics.

Kristen and Zak, the dynamic duo behind Wonderland Comics, elevate the entire experience with their genuine passion and expert knowledge. Their friendly demeanor and willingness to engage in conversations about comics create a warm atmosphere, making every visit a delightful adventure. Kristen's keen insights into character development and storytelling add depth to the recommendations, while Zak's enthusiasm for the medium is infectious.

The store itself is well-organized, making it easy to navigate and discover new titles. Whether you're a seasoned collector or a newcomer to the comic world, the layout allows for a seamless browsing experience. The commitment to community is evident, with regular events and gatherings that foster a sense of belonging among patrons.

What sets Wonderland Comics apart is not just the impressive inventory but the personal touch Kristen and Zak bring to the table. Their dedication to making everyone feel heard and valued adds an extra layer of charm to an already fantastic comic haven. For comic enthusiasts in Putnam, Wonderland Comics isn't just a store; it's a welcoming space where stories come to life, thanks to the passion and expertise of...