Walgreens — Local services in Quincy

This review is solely for the Photo services department. I needed to get my passport reviewed, and I have terrible anxiety issues around having my photo taken... I rarely wear makeup, or get all dolled up.

After spending a lot of time trying to transform my plain Jane face into a decent looking professional lady, I went into this Walgreens and asked the man at the photo services department for a passport photo.

Alexander was quite rude and very unfriendly. I explain how nervous I was, and how it was really important to me to have a nice professionally looking photo.

He slammed down a white background screen on a roller, got out a old camera. snapped one picture, and told me to wait for a few minutes.

I asked to see the picture, and he said it looked fine.

10 minutes later, while still waiting, he came and basically threw the envelope at me... the picture was a disaster - one of my eyes is slightly closed, my hair is in my face, and I look just as nervous and uncomfortable as I felt.

I asked Alexander if I could take the photo again, and he said yes, you'll have to come back a little later, when we're not so busy ( the store seemed void of customers however).

When I went to check out I was shocked that I just spent $18 on a complete waste of my time, my effort, my energy, my anxiety and my patience.

Very disappointed with my brief and unhelpful experience with Alexander at the Photo...

I’ve been “ put off for over a week for a critical eye medication” 5 trips to pharmacy.. “ coming in etc”… today again out of stock.. now back ordered again… no indication when this location will get this ordered critical eye medication! Finally my visit today “ oh there is 1 in Salem MA Walgreens.. you can drive there” really….. you can’t ship it between stores??? I’ve now been on hold twice tonight for 1/2 hr each time to speak to pharmacy person… and after getting thru the hold it rings and rings and then I’m “ cut off”… trying to ask “ can’t you send it to Quincy?? My eyesight is at great risk without this medication!! We’re at the mercy of this system that doesn’t care! I pay full price for this medication it’s very expensive… Walgreens; what must I do to get my needed medication? I wait in line many days… I get hung up on… give...

The store staff is wonderfully helpful as are MOST of the pharmacy workers. There is, however, one pharmacy employee who is absolutely dreadful. She's astoundingly dim, has less than zero empathy/customer service skills and seems to go out of her way to make every interaction problematic. She has NO problem solving abilities – not even for the tiniest of issues. Sadly, she's usually at the counter – I can only guess this is because she can't be trusted to fill an order correctly.

Because of this one employee, though it's more expensive, I...