We are extremely dissatisfied with this company!!! We first rented from them in 2019, and in our opinion, the failed equipment turned our movie night into a total disaster!! Our guests never got to see a movie. Their equipment was defective and did not work. They offered to provide us a free rental to make up for their failures, and after several attempts to obtain the services offered, including a bounce house, movie screen, and a concession, they have failed to actually deliver the items to our home, as promised. We have never received delivery of all of the equipment offered, and now they claim they donāt have all of the equipment they originally promised to us.
In fact, they canceled just shy of a couple of weeks of our sonās birthday party (4th of July weekend), leaving us with very little time to find new inflatables and concessions. In our opinion, BUYER BEWARE! We believe this company has failed to honor its contract and has failed us on so many levels! We are now considering legal action. It is our opinion that we would...
Ā Ā Ā Read moreRented a large inflatable from these guys for my kids Birthday. Apart from the initial communication, by email, which was slower than expected - everything was A1 great. Arrived at the agreed time to set-up. Were supposed to pick up in the evening but they decided to come next morning. So we got a few extra hours of play-the kids were too wiped out or had left by this time. I unplugged it and left it overnight. It was gone while we were out grocery shopping next day 10.45am. Hassle free. Equipment was well maintained. You get 8 hrs rental versus 4 hrs for the same money as competitors. Best deal around town. My only wish, rather than complaint, is that they rent out other party items and games at such reasonable prices so it can be a one stop for busy people hosting these...
Ā Ā Ā Read moreI am so impressed with jump and laugh. I am the mother who waits until the last minute for everything. This time I was little concerned that my son would be disappointed in his birthday party. He wanted it to be outside but I was worried about entertainment. Thanks to this awesome company, I not only got bounce houses at the last minute, but I also got a popcorn machine, a cotton candy machine, and no setup was required on my part! The prices were more than reasonable because I paid almost double with another company before and didn't get to half as much. Everybody was professional and courteous and my son stay with me! I am so appreciative and can't wait to...
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