RDU TV Mounting & Audio Video — Local services in Raleigh

We really had high hopes given the reviews, but we did NOT receive a 5 star experience, which was really disappointing.

We wanted to move an existing TV from our living room to our 3 season room. And then buy and mount a new TV over the fireplace. We called Brendan who came out for a consultation. The quote seemed reasonable, and he said it would take 4 hours.

8 1/2 hours later, they left the job unfinished (see pics). With 3 kids, having our living room a mess was very challenging. The day started promising enough, when Rich and Anthony showed up pleasant, diligent, and competent. Anthony quickly mounting the TV in the 3 season room meeting every expectation.

The crew went from two, to three...with the addition of Eric, and then to one as Rich was left alone to finish. In order to mount the new TV, they would need to cut a hole in the drywall to conceal the wires, and re-paint (with paint I provided that matched the old paint really well).

My wife and I asked, as it seemed it might go beyond the four hour quote how things were going....after all, sometime projects go a bit long. We were told, "it's going good, we're getting there"

Then, 8 1/2 hours later, we were told that they would have t finish tomorrow, and Eric, who had returned said it would cost me $100 - $200 for a surcharge. When I asked why it was taking so long, Eric offered two reasons......when cutting the hole in the drywall, there were several studs. (this is true, and it was very weird to see so many studs), however, the hole didn't need to be any bigger, and when the studs were discovered, if indeed it was the kind of obstacle that would double the time necessary to finish the job.....you would think that would have been the reaction at the time. Oh, also, the wall was painted red. My reply, "you've never painted a red wall before?" Well, yeah, but it's a really deep red and needs two coats of paint.....um, yeah. It was red when Brendan came in for the consultation.

Frankly, this explanation was insulting. It was bad enough to hear this once, but then Brendan on the phone (who first assured me, the project would not cost me MORE, gee thanks), offered the same explanation.

After making it clear, that I was not an idiot and that he clearly had underestimated how long it would take and did not have enough people working on it, Eric said that they would come back the next morning to finish.....as if this was doing me a tremendous favor, but of course, he had no choice.

Rich, to his credit, was dedicated to a high quality job. And he did deliver. They returned the next day and completed the job.

Unfortunately, I had to remind them to hookup our Direct TV and the Nintendo Switch to the TV...and even then, they did not make sure everything worked and was synched....but I did that afterwards.

But I am grateful to Rich for his professionalism and hard work. The results are very good.

I haven't read all of the other reviews, and maybe if the project is really straightforward....with no red paint, these guys can handle it.

Otherwise, you're probably better off trying...

5/5 Stars - Exceptional Service from RDUTV Mounting Service!

I recently used RDUTV Mounting Service to mount my new 55-inch TV, and I cannot recommend them enough! From start to finish, the experience was seamless, professional, and stress-free. Here’s why they deserve every bit of this 5-star review:

Professionalism: The team arrived right on time, fully equipped with all the necessary tools and hardware. They were courteous, knowledgeable, and took the time to explain the process before getting started.

Expertise: These guys truly know their stuff! They assessed the wall, ensured the mount was perfectly level, and even helped me choose the optimal height and angle for the best viewing experience. Their attention to detail was impressive.

Clean and Tidy: I was amazed at how clean they kept the workspace. They vacuumed up and left my home spotless. It felt like they were never even there—except for the perfectly mounted TV, of course!

Affordable and Transparent Pricing: No hidden fees or surprises. The quote I received upfront was exactly what I paid, except for the extra services I asked for during indtallation, and the value for the service provided was outstanding.

Customer-Centric Approach: They genuinely cared about my satisfaction. After the installation, they walked me through the setup, made sure everything was working perfectly, and even offered tips for maintaining the setup.

If you’re looking for a reliable, professional, and friendly TV mounting service, look no further than RDUTV Mounting Service. They turned what could have been a stressful project into an absolute breeze. I’ll definitely be using them again for any future mounting...

I could not have been more pleased with my experience from start to finish. Everyone I spoke with over the phone or by text, including the owner, could not have been more helpful or informative prior to scheduling the installation of my 65” TV. The installers came on time, introduced themselves, and donned shoe covers they had brought with them before entering my home. They were pleasant, efficient, and meticulous with their work. To illustrate, they placed painter’s tape on the wall for me to visualize the space between the top and bottom of the TV relative to the mantle of my fireplace and the crown molding at the ceiling, before they secured the mount (which they checked and rechecked with a level). They also set up my remote and were very patient with my questions about operating it. Once they were done, they even brought out a cordless hand vacuum to clean up the drywall dust. I wasn’t charged a penny beyond the very reasonable estimate. I wish all businesses operated this way, but since they don’t, I’m especially thankful to have found RDU TV Mounting and...