this place has got to be the most ridiculous and has the most incompetent managers!!! my orders have been sitting at the store for a week. i called the store a couple of days ago and the manager herself told me that my order isn't there yet. this was 2 days ago when i called. i have been waiting for my order for over a week. yesterday, i called customer service and they said they didn't know where my order was. today, i received an email saying if i dont pick up my orders today, it would be canceled!!! so, i called the store again today and spoke to the same manager. i asked her how is this possible when i spoke to her 2 days ago and she said my items weren't there. she told me that she would check, again. amazingly, my orders are there. it has been there for a week!!! if you talk to the manager and she is incompetent, why is she the manager?!!! all she said was that she was sorry... there's nothing she could do... that when my items were there, she was off that day and the next day. she continued on with her many excuses. i called her on the day she is working and she couldn't even get it right!!! there's definitely something wrong with this place!!! jasmine is the manager that i have been dealing with and no wonder this store has...
Read moreWhat can I say this location has all sorts of really cool things lots of lounge fly Disney anime anything and everything you could possibly want. They also have really good sales. They have stuff for the squid games strawberry shortcake hello Kitty Star Wars they also have some great sales sign up for their app and get their money back with every purchase that you spend to get their lunchbox bucks. Jun hooked us up with the best customer service I’ve had in years. He really took his time and made sure to go through all the pricing and helped us to get the best deal that we could possibly get and get all of the items that we wanted to purchase 10 out of 10, totally recommend this location might spend a lot of money so again download the app so you can earn some cash back to go back again very conveniently located there’s plenty of free parking but there is also paid parking right in front with meters they do not have a public restroom, but there is one across the street in the other shopping center thank you Jun for the...
Read moreDisappointed here, it was a nice store when I went. My girlfriend went herself and asked if they currently had One Piece cards and was told no they haven’t in awhile, but within the hour their instagram posted that they had cards now. This happened around 5 pm so I’m not sure why she was told no only for it to be shown on an Instagram shortly after. I’ve been a platinum member for years now and never had an issue with an employee checking their stock at any...
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